Legislature(2023 - 2024)DAVIS 106

01/25/2024 03:00 PM House HEALTH & SOCIAL SERVICES

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Audio Topic
03:02:38 PM Start
03:54:00 PM Adjourn
* first hearing in first committee of referral
+ teleconferenced
= bill was previously heard/scheduled
+ Presentation: Update from the Department of TELECONFERENCED
Health by Commissioner Heidi Hedberg and Emily
Ricci, Deputy Commissioner
**Streamed live on AKL.tv**
                    ALASKA STATE LEGISLATURE                                                                                  
      HOUSE HEALTH AND SOCIAL SERVICES STANDING COMMITTEE                                                                     
                        January 25, 2024                                                                                        
                           3:02 p.m.                                                                                            
                                                                                                                                
                             DRAFT                                                                                            
                                                                                                                                
MEMBERS PRESENT                                                                                                               
                                                                                                                                
Representative Mike Prax, Chair                                                                                                 
Representative Justin Ruffridge, Vice Chair                                                                                     
Representative CJ McCormick                                                                                                     
Representative Dan Saddler                                                                                                      
Representative Jesse Sumner                                                                                                     
Representative Zack Fields                                                                                                      
Representative Genevieve Mina                                                                                                   
                                                                                                                                
MEMBERS ABSENT                                                                                                                
                                                                                                                                
All members present                                                                                                             
                                                                                                                                
COMMITTEE CALENDAR                                                                                                            
                                                                                                                                
PRESENTATION(S):  UPDATE FROM THE DEPARTMENT OF HEALTH                                                                          
                                                                                                                                
     - HEARD                                                                                                                    
                                                                                                                                
PREVIOUS COMMITTEE ACTION                                                                                                     
                                                                                                                                
No previous action to record                                                                                                    
                                                                                                                                
WITNESS REGISTER                                                                                                              
                                                                                                                                
HEIDI HEDBERG, Commissioner                                                                                                     
Department of Health                                                                                                            
Anchorage, Alaska                                                                                                               
POSITION STATEMENT:  Co-presented the Update from the Department                                                              
of Health presentation.                                                                                                         
                                                                                                                                
EMILY RICCI, Deputy Commissioner                                                                                                
Department of Health                                                                                                            
Anchorage, Alaska                                                                                                               
POSITION STATEMENT:  Co-presented the Update from the Department                                                              
of Health presentation.                                                                                                         
                                                                                                                                
DEB ETHERIDGE, Director                                                                                                         
Division of Public Assistance                                                                                                   
Department of Health                                                                                                            
Juneau, Alaska                                                                                                                  
POSITION  STATEMENT:     Answered  questions  regarding  Medicaid                                                             
applications  during the  Update  from the  Department of  Health                                                               
presentation.                                                                                                                   
                                                                                                                                
                                                                                                                                
ACTION NARRATIVE                                                                                                              
                                                                                                                                
3:02:38 PM                                                                                                                    
                                                                                                                                
CHAIR PRAX called  the House Health and  Social Services Standing                                                               
Committee meeting to  order at [3:02] p.m.   Representatives Mina                                                               
and  Prax were  present at  the call  to order.   Representatives                                                               
Ruffridge, McCormick, Saddler, Sumner,  and Fields arrived as the                                                               
meeting was in progress.                                                                                                        
                                                                                                                                
^                                                                                                                               
     PRESENTATION(S):  UPDATE FROM THE DEPARTMENT OF HEALTH                                                                 
                                                                                                                              
3:03:56 PM                                                                                                                    
                                                                                                                                
CHAIR PRAX  announced that  the only order  of business  would be                                                               
the Update from the Department of Health presentation.                                                                          
                                                                                                                                
3:04:32 PM                                                                                                                    
                                                                                                                                
HEIDI  HEDBERG,  Commissioner,  Department  of  Health,  began  a                                                               
PowerPoint  presentation  [hardcopy  included  in  the  committee                                                               
packet], giving an overview of  the State of Alaska Department of                                                               
Health.   She  showed  slide 2,  titled,  "Promoting the  Health,                                                               
Well-Being  and  Self  Sufficiency  of  Alaskans."    During  her                                                               
introduction, she  pointed out that  the department was  happy to                                                               
celebrate its one-year anniversary on  July first.  She explained                                                               
the  department  had  a  very  busy  year  with  an  emphasis  on                                                               
stakeholder  engagement   around  health  care,   childcare,  and                                                               
behavioral  health.   This  included  a  focus on  automation  to                                                               
support staff  processes and client  experience.  She  pointed to                                                               
four major  areas of  effort:   behavioral health;  complex care;                                                               
childcare; and transformational care.                                                                                           
                                                                                                                                
3:05:59 PM                                                                                                                    
                                                                                                                                
COMMISSIONER HEDBERG moved to slide  3, which outlined the topics                                                               
of the  presentation.  She then  moved to slide 4,  titled, "SNAP                                                               
Updates:  Backlog."   She  explained  that  when she  started  as                                                               
commissioner in  November 2022  there was a  backlog, and  with a                                                               
change in  leadership and system  processing, the  department was                                                               
able to  remove that first  backlog.  Then  in the fall  of 2023,                                                               
there  was a  cascade  of  events that  created  the most  recent                                                               
backlog.   She discussed  several causes  and outlined  the steps                                                               
the department  took to  deal with the  backlog.   She emphasized                                                               
the importance of  preventing future backlogs.   One step focuses                                                               
on staff training and maximizing staff resources.                                                                               
                                                                                                                                
COMMISSIONER HEDBERG  continued the analysis of  the Supplemental                                                               
Nutrition Assistance Program (SNAP)  with slide 5, "SNAP Updates:                                                               
Path Forward,"  which detailed the  six automations  the Division                                                               
of  Public  Assistance  will  be  implementing  including  online                                                               
applications, self-service  portals, and client access  to status                                                               
information.  The department is  currently on target to implement                                                               
the integrated eligibility enrollment program in 2025.                                                                          
                                                                                                                                
3:15:26 PM                                                                                                                    
                                                                                                                                
EMILY RICCI,  Deputy Commissioner,  Department of Health,  as co-                                                               
presenter,  focused on  the Department  of  Health beginning  her                                                               
presentation  with slide  6,  "Medicaid Redeterminations,"  which                                                               
read as follows [original punctuation provided]:                                                                                
                                                                                                                                
     Where are we at?                                                                                                           
       • Initiated over 90,000 redeterminations using ex                                                                        
     parte process                                                                                                              
    •   Negotiated    with   CMS   additional    time   for                                                                     
     redeterminations                                                                                                           
     • Implemented new mitigation strategies                                                                                    
     • New access to data for partners                                                                                          
                                                                                                                                
     Ex Parte (Automated) Process                                                                                               
      • Identified system errors impacting disenrollments                                                                       
     (Aug/Sep)                                                                                                                  
     • Pause certain disenrollments until updates in place                                                                      
     • Working with federal data services to update and fix                                                                     
     system                                                                                                                     
     • Updates will increase successful automated renewals                                                                      
                                                                                                                                
MS.  RICCI explained  that  all states  were  required to  review                                                               
eligibility  determinations  for  Medicaid beneficiaries  at  the                                                               
beginning of  2023.  She  stressed the challenges of  the process                                                               
and  described  some  of   the  mitigation  strategies  including                                                               
automating  processes;  using  data sharing;  using  texting  for                                                               
renewal reminders; automating some  of the renewal processes; and                                                               
analyzing system errors.                                                                                                        
                                                                                                                                
3:21:22 PM                                                                                                                    
                                                                                                                                
MS.   RICCI   presented   slide  7,   "Medicaid   Redetermination                                                               
Schedule."   She discussed  mitigation strategies  the department                                                               
is implementing.   She then  moved to slide 8,  "Medicaid Savings                                                               
and  Tribal Reclaiming  Initiative," which  graphed General  Fund                                                               
savings from 2017 through 2023  pursuant to reclaiming initiative                                                               
federal funds.  The slide  reads as follows [original punctuation                                                               
provided]:                                                                                                                      
                                                                                                                                
     • Tribal reclaiming allows states to submit claims for                                                                     
        100% federal match for services outside a Tribal                                                                        
     facility under certain conditions.                                                                                         
                                                                                                                                
      • The Tribal Reclaiming Unit works closely with the                                                                       
     Alaska Tribal Health System to maximize federal match.                                                                     
                                                                                                                                
3:24:20 PM                                                                                                                    
                                                                                                                                
MS. RICCI  moved to  slide 9,  "Medicaid Payment  Changes," which                                                               
read as follows [original punctuation provided]:                                                                                
                                                                                                                                
     • Comprehensive Medicaid rate review RFP released                                                                          
                                                                                                                                
     • First round to focus on:                                                                                                 
                                                                                                                                
          • Behavioral health                                                                                                   
          • Long-term care services and supports                                                                                
          • Federally Qualified Health Centers                                                                                  
          • Nonemergent medical transportation                                                                                  
                                                                                                                                
    •    Diagnosis-Related     Groups    (DRG)    inpatient                                                                     
     reimbursement                                                                                                              
                                                                                                                                
          • Went live 1/1/2024                                                                                                  
                                                                                                                                
MS. RICCI  described the department's  current work  in analyzing                                                               
Medicaid  rates;  how  the  data is  being  collected;  and  what                                                               
Medicaid rate methodologies  are being used.  This  work is being                                                               
done in  phases, and the  first review was recently  released for                                                               
public  comment.   She  also  called  attention to  an  inpatient                                                               
reimbursement program that went live on January 1, 2024.                                                                        
                                                                                                                                
3:26:15 PM                                                                                                                    
                                                                                                                                
COMMISSIONER HEDBERG  continued the  presentation with  slide 10,                                                               
"Child Care  Updates."  She  focused on the funding  and provided                                                               
an update on the Task Force on  Child Care.  She gave examples of                                                               
some   child  care   innovations  that   have  been   implemented                                                               
throughout the  state.  She reviewed  the work of the  task force                                                               
and  gave specifics  regarding recommendations  and the  focus of                                                               
effort.                                                                                                                         
                                                                                                                                
3:29:09 PM                                                                                                                    
                                                                                                                                
MS. RICCI  continued the presentation  with slide  10, "Improving                                                               
the  Behavioral Health  Continuum of  Care."   She described  the                                                               
department's goal  to provide access  to needed care as  near the                                                               
communities  as   possible.     Department  staff   visited  five                                                               
different  communities  throughout  the  state  to  explore  what                                                               
challenges are faced by  providers, individuals, and communities.                                                               
Staff  looked at  what solutions  were  in place  and how  issues                                                               
might be addressed.  The  department reviewed the information and                                                               
discussed  a  continuum  of  care as  it  relates  to  behavioral                                                               
health.                                                                                                                         
                                                                                                                                
3:32:55 PM                                                                                                                    
                                                                                                                                
COMMISSIONER  HEDBERG  moved to  slide  12,  "Division of  Public                                                               
Health Fresh  Start Program."   She  described the  free program,                                                               
how Alaskans  have responded, and the  subsequent improvements in                                                               
health.                                                                                                                         
                                                                                                                                
MS. RICCI  presented slide 13,  "Person Centered Care  & InterRAI                                                               
Tool."   She  described a  system of  care that  features person-                                                               
centered care  as well as  collaborative work the  department has                                                               
done with  stakeholder groups.   She  briefly outlined  the goals                                                               
for the next three years.                                                                                                       
                                                                                                                                
3:35:46 PM                                                                                                                    
                                                                                                                                
REPRESENTATIVE FIELDS brought up a  recent discussion he had with                                                               
behavioral health providers, and he  was told that Medicaid rates                                                               
are  insufficient to  provide  services.   He  asked whether  the                                                               
11/15 waivers would help.   He also asked whether autism services                                                               
are being looked at during the department's rate reviews.                                                                       
                                                                                                                                
MS. RICCI  replied in the affirmative,  saying it was one  of the                                                               
department's priorities.                                                                                                        
                                                                                                                                
3:36:51 PM                                                                                                                    
                                                                                                                                
REPRESENTATIVE  RUFFRIDGE referred  to slide  5 regarding  online                                                               
applications and asked whether there is a mobile application.                                                                   
                                                                                                                                
COMMISSIONER HEDBERG explained  that a person can use  a phone to                                                               
access my.alaska.gov and complete an application.                                                                               
                                                                                                                                
REPRESENTATIVE RUFFRIDGE asked about  Medicaid renewals and their                                                               
time frame.                                                                                                                     
                                                                                                                                
MS.  RICCI   replied  that   Medicaid  eligibility   is  reviewed                                                               
annually.                                                                                                                       
                                                                                                                                
3:38:18 PM                                                                                                                    
                                                                                                                                
REPRESENTATIVE MINA  expressed her  thanks to the  department for                                                               
dealing  with  the  application  backlog  and  for  the  work  on                                                               
providing  online   access.    She   asked  about   the  language                                                               
accessibility of online applications.   In addition, she inquired                                                               
about  the differences  in applications  being completed  through                                                               
the online platform versus the paper application.                                                                               
                                                                                                                                
COMMISSIONER  HEDBERG  responded  that  in  terms  of  processing                                                               
applications, one team is focused  on current work coming in, and                                                               
another  team is  focused on  the backlog  of applications  older                                                               
than 30 days.   Regarding the online platform,  the department is                                                               
seeing  more  completed applications,  but  not  enough time  has                                                               
transpired for specific data.                                                                                                   
                                                                                                                                
3:40:05 PM                                                                                                                    
                                                                                                                                
DEB   ETHERIDGE,  Director,   Division   of  Public   Assistance,                                                               
Department  of  Health,  explained   that  the  applications  are                                                               
available in  a variety  of languages.   In addition,  the online                                                               
applications  are fully  accessible per  the requirements  of the                                                               
Americans  with Disabilities  Act.   She  would get  back to  the                                                               
committee regarding  what languages  are available on  the online                                                               
application.                                                                                                                    
                                                                                                                                
3:40:33 PM                                                                                                                    
                                                                                                                                
REPRESENTATIVE MINA requested information  regarding what type of                                                               
assistance  is available  for  people who  are  doing the  online                                                               
application but who do not have a lot of digital literacy.                                                                      
                                                                                                                                
MS. ETHERIDGE  explained that the  Division of  Public Assistance                                                               
uses people from  several divisions who can  assist in completing                                                               
applications.  They also use a Fee Agent program.                                                                               
                                                                                                                                
3:41:49 PM                                                                                                                    
                                                                                                                                
REPRESENTATIVE  MINA  acknowledged  that the  online  application                                                               
just launched but asked if  Ms. Etheridge knew the average length                                                               
of  time to  complete  the online  application  versus the  paper                                                               
application.                                                                                                                    
                                                                                                                                
MS.  ETHERIDGE  explained the  online  application  was a  "smart                                                               
form" and  only takes about  20 minutes.  The  paper applications                                                               
take longer because people generally  give information they don't                                                               
need to provide.                                                                                                                
                                                                                                                                
3:42:53 PM                                                                                                                    
                                                                                                                                
CHAIR  PRAX asked  for  clarification  regarding Ms.  Etheridge's                                                               
remark  about  SNAP  that  "all  you need  is  your  name  and  a                                                               
signature and an address."                                                                                                      
                                                                                                                                
MS. ETHERIDGE explained  that when you fill out  the initial SNAP                                                               
application, it  secures the date  of application and  requires a                                                               
phone follow-up.                                                                                                                
                                                                                                                                
CHAIR PRAX  requested information about  the error rate  for both                                                               
SNAP  applications and  Medicaid  redetermination  and asked  how                                                               
much that contributed to the backlog.                                                                                           
                                                                                                                                
MS. ETHERIDGE described the methods  for dealing with the backlog                                                               
including extending the certifications  for six months without an                                                               
application.   That process technically contributed  to the error                                                               
rate which  is anticipated to last  until 2025.  However,  as the                                                               
division reviews  those earlier cases,  the actual error  rate is                                                               
5.6 percent.  Typically, the division has a low error rate.                                                                     
                                                                                                                                
CHAIR PRAX  commented that he has  tried out the online  form and                                                               
it seems like a step in the right direction.                                                                                    
                                                                                                                                
3:45:27 PM                                                                                                                    
                                                                                                                                
REPRESENTATIVE  FIELDS brought  up  the Fresh  Start program  and                                                               
questioned how this  program is addressing chronic  diseases.  He                                                               
asked whether the  department has engaged with  the Department of                                                               
Transportation and Public  Facilities (DOT&PF)regarding expanding                                                               
places for  people to  use wheelchairs  and to  walk safely.   He                                                               
pointed  out that  simply being  able to  walk safely  positively                                                               
impacts the health  of people with certain  chronic conditions in                                                               
addition to creating healthy outdoor opportunities.                                                                             
                                                                                                                                
COMMISSIONER  HEDBERG  responded  that  the  Division  of  Public                                                               
Health,  Chronic Disease  Prevention  and  Health Promotion  does                                                               
have  a working  relationship with  the DOT&PF  and does  provide                                                               
feedback.                                                                                                                       
                                                                                                                                
3:47:05 PM                                                                                                                    
                                                                                                                                
REPRESENTATIVE  MCCORMICK explained  that  constituents and  non-                                                               
profit  organizations in  his  district  have expressed  concerns                                                               
that the state is not paying grants in a timely manner.                                                                         
                                                                                                                                
COMMISSIONER   HEDBERG  said   that  prior   to  the   department                                                               
reorganization,  the Department  of  Health  and Social  Services                                                               
experienced   a  cyber-attack   that  impacted   all  Information                                                               
Technology systems  in addition  to the grant  management system.                                                               
On-time  payment to  grantees  has  significantly improved  since                                                               
that time.                                                                                                                      
                                                                                                                                
3:49:21 PM                                                                                                                    
                                                                                                                                
CHAIR PRAX inquired about the  results of a program that received                                                               
significant  funding  the  previous   year  and  which  concerned                                                               
identifying pregnant women who had syphilis.                                                                                    
                                                                                                                                
COMMISSIONER   HEDBERG  provided   an  update   on  the   program                                                               
addressing  congenital syphilis  and tuberculosis.   The  funding                                                               
went out  to communities and  focused first on  communication and                                                               
education  on  awareness  of  syphilis  followed  by  testing  of                                                               
syphilis.   There  has  been an  increase  in identification  and                                                               
treatment.                                                                                                                      
                                                                                                                                
3:50:52 PM                                                                                                                    
                                                                                                                                
REPRESENTATIVE  FIELDS expressed  interest  in restoring  funding                                                               
for  the infant  learning  program.   He would  like  to see  the                                                               
funding  restored so  children who  have been  screened as  being                                                               
eligible can get these services.                                                                                                
                                                                                                                                
MS. RICCI shared the news that  the department is going live with                                                               
the post-partum extension program.                                                                                              
                                                                                                                                
CHAIR PRAX observed that the  Division of Family Services and the                                                               
Department of Health are moving in the right direction.                                                                         
                                                                                                                                
3:54:00 PM                                                                                                                    
                                                                                                                                
ADJOURNMENT                                                                                                                   
                                                                                                                                
There being no further business before the committee, the House                                                                 
Health and Social Services Standing Committee meeting was                                                                       
adjourned at 3:54 p.m.                                                                                                          

Document Name Date/Time Subjects
DOH HHSS Department Overview 2.25.24.pptx.pdf HHSS 1/25/2024 3:00:00 PM
DOH
HHSS response 1.25.24.pdf HHSS 1/25/2024 3:00:00 PM
DOH Follow Up 1.25.24