Legislature(2023 - 2024)BUTROVICH 205
04/16/2024 03:30 PM Senate HEALTH & SOCIAL SERVICES
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Audio | Topic |
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Start | |
HB17 | |
SB219 | |
Adjourn |
* first hearing in first committee of referral
+ teleconferenced
= bill was previously heard/scheduled
+ teleconferenced
= bill was previously heard/scheduled
*+ | HB 17 | TELECONFERENCED | |
+ | SB 219 | TELECONFERENCED | |
+ | TELECONFERENCED |
SB 219-PRIOR AUTH EXEMPT FOR HEALTH PROVIDERS 3:54:11 PM CHAIR WILSON reconvened the meeting and announced the consideration of SENATE BILL NO. 219 "An Act relating to utilization review entities; exempting certain health care providers from making preauthorization requests for certain services; and providing for an effective date." 3:54:48 PM JULIA FONOV, Staff, Senator David Wilson, Alaska State Legislature, Juneau, Alaska, provided the sponsor statement for SB 219 on behalf of the sponsor: [Original punctuation provided.] Sponsor Statement Senate Bill 219 "An Act relating to utilization review entities; exempting certain health care providers from making preauthorization requests for certain services; and providing for an effective date." SB 219 aims to reduce the wait time for certain health care services by exempting qualified health care providers from making preauthorization requests for said services. Currently, Alaskans who need certain health care services must wait days or weeks to get preauthorized to receive health care services because of the processing time between the health care provider and insurance companies. This bill would help Alaskans receive health care services immediately, especially health care services that could save their lives. Health care providers shall qualify for a prior authorization exemption if at least 80 percent of prior authorization requests submitted in the past 12- month period were approved for that health care service. Utilization review entities will provide exempted health care providers with a list of health care services for which the exemption applies and the duration of the exemption. This helps eliminate unnecessary delays in care by granting providers exemptions who have demonstrated consistent adherence to approval guidelines from prior authorization requirements. Other states with prior authorization exemptions have seen increased frequency of patients who receive the health care services they need and help eliminate unnecessary delays in care. This bill will help Alaskans receive fast, efficient, and quality healthcare when they need it without waiting for a preauthorization process that could cause their health to decline even more. 3:56:14 PM MS. FONOV provided the sectional analysis for SB 219: [Original punctuation provided.] Sectional Analysis Senate Bill 219 v. A "An Act relating to utilization review entities; exempting certain health care providers from making preauthorization requests for certain services; and providing for an effective date." Section 1: Amends AS 21 (Insurance) .07 (Patient Protections Under Health Care Insurance Policies) .005 (Regulations relating to health care insurance policies). Page 1, line 5, through line 14: Adds processes for the Director of Insurance to adopt regulations for utilization review entities, who are individuals that perform prior authorization, as established under section 2 of this bill. Section 2: Adds a new section .100 (Utilization review entities) to AS 21 (Insurance) .07 (Patient Protections Under Health Care Insurance Policies) Page 2, line 1 through line 7: Adds section (a) which explains a healthcare provider is not required to complete prior authorization for a covered person if at least 80 percent of prior authorization requests submitted by the provider for that health care service have been approved in the past 12 months. Page 2, line 8 through line 12: Adds section (b) which explains a health care provider may be evaluated if they continue to qualify for an exemption not more than once every 12 months, and an existing exemption is not required to be evaluated and a longer exemption period may be established. Page 2, line 13 through 14: Adds section (c) which explains health care providers do not have to request an exemption to qualify for an exemption. 3:57:41 PM MS. FONOV continued the sectional analysis of SB 219, version A: [Original punctuation provided.] Page 2, line 15 through 20: Adds section (d) which explains if a health care provider is denied an exemption, they may request evidence once every 12 months on why they were denied an exemption and an explanation of how to appeal the denial, and the health care provider may appeal the denial. Page 2, line 21 through line 30: Adds section (e) which explains utilization review entities may revoke an exemption after 12 months if: (1) they determine the health care provider does not meet the 80 percent approval criteria based on a review of the claims for the health care service for which the exemption applies, (2) they provide the health care provider with the information used to determine revoking the exemption, (3) they explain to the health care provider how to appeal the determination. Page 2, line 31 through page 3, line 3: Adds section (f) which explains the exemption remains in effect until 30 days after the health care provider is notified of the decision to revoke the exemption or, if the health care provider appeals the determination, five days after the revocation is kept after appeal. Page 3, line 4 through line 8: Adds section (g) which specifies a decision to revoke or deny an exemption by a utilization review entity must be made by a health care provider licensed in Alaska with the same or similar specialty as the health care provider being considered and must have experience providing the health care service for which the requested exemption applies. Page 3, line 9 through 13: Adds section (h) which specifies a utilization review entity must provide a health care provider who receives an exemption of this section with a notice that includes: (1) a statement that the health care provider qualifies for an exemption from a prior authorization requirement and the duration of the exemption, (2) a list of health care services for which the exemption applies. 3:59:34 PM MS. FONOV continued the sectional analysis of SB 219, version A: [Original punctuation provided.] Page 3, line 14 through line 23: Adds section (i) which specifies utilization review entities may not deny or reduce payment for a health care service exempted from prior authorization, including a health care service ordered by an exempted health care provider that is performed or supervised by another health care provider, unless the health care provider providing the health care service: (1) knowingly misrepresented the health care service in a request for payment with the specific intent to deceive and obtain an unlawful payment from a utilization review entity or, (2) failed to substantially perform the health care service. Page 3, line 24 through page 4, line 19: Adds section (j) which defines in this section: (1) "health care service" means: (A) the provision of pharmaceutical products, services, or durable medical equipment or, (B) a health care procedure, treatment, or service provided: (i) in a health care facility licensed in this state or, (ii) by a doctor of medicine, by a doctor of osteopathy, or within the scope of practice of a health care professional who is licensed in this state. (2) "health maintenance organization" has the meaning given in AS 21.86.900 (means a person that undertakes to provide or arrange for basic health care services to enrollees on a prepaid basis). (3) "prior authorization" means the process used by a utilization review entity to determine the medical necessity or medical appropriateness of a covered health care service before the health care service is provided or a requirement that a covered person or health care provider notify a health care insurer or utilization review entity before providing a health care service. (4) "utilization review entity" means an individual or entity that performs prior authorization for: (A) an employer in Alaska with employees covered under a health benefit plan or health insurance policy, (B) a health care insurer, (C) a preferred provider organization, (D) a health maintenance organization or, (E) an individual or entity that provides, offers to provide, or administers hospital, outpatient, medical, prescription drug, or other health care benefits to a person treated by a health care provider licensed in Alaska under a health care policy, plan, or contract. 4:00:09 PM MS. FONOV continued the sectional analysis of SB 219, version A: [Original punctuation provided.] Section 3: Effective date. Provides an immediate effective date. 4:00:22 PM SENATOR TOBIN referred to the definition section of SB 219 page 4, line 9 and sought clarification on the term "utilization review entity." She noted that the term "entity" typically suggests a group or organization but observed in the definition that it could refer to an individual or an organization. She asked for an explanation of the sponsor's intent. 4:01:11 PM MS. FONOV deferred Chair Wilson. CHAIR WILSON deferred to Ms. Wing-Heier. 4:01:40 PM LORI WING-HEIER, Director, Division of Insurance, Department of Commerce, Community and Economic Development (DCCED), Anchorage, Alaska, explained that utilization review or independent review organizations are used by the division to resolve disputes over denied claims or contested treatments. She stated that these organizations are typically peer groups with specialized knowledge of procedures and operate under a rotating contract system, with approximately 10 groups currently used. When a request is received, it is sent to these organizations for an independent determination on whether the treatment is justified, or the insurance company is correct in denying it. She emphasized that the reviewers are highly qualified, independent of the insurance companies, and not directly connected to the patients. She noted that none of the organizations are based in Alaska but offered to provide a list of the groups used. 4:02:50 PM SENATOR TOBIN sought clarification of her understanding. She noted that the peer groups evaluate services within their expertise but raised a concern about how this aligns with prior authorization, which she associated with needing a quick response. She asked how these two processes intersect, as assembling and deploying a group appears to require time. 4:03:20 PM MS. WING-HEIER explained that the independent review organizations are already established and operational, serving not only Alaska but other states as well. For immediate needs, the process requires a response within 24 hours, ensuring timely handling of urgent cases, while non-urgent cases follow specified time frames, which she offered to provide. She clarified that these reviews primarily address denied claims or situations where prior authorization is not granted. She noted there is no way to bypass prior authorization and emphasized reliance on these organizations to determine if the patient is entitled to the treatment under their policy. 4:04:12 PM CHAIR WILSON announced invited testimony on SB 219. 4:04:33 PM JEFFERY DAVIS, Senior Vice President, Radiation Business Solutions, Joelton, Tennessee, said he is a healthcare consultant with extensive experience in Alaska's healthcare industry since 1986, including as president of Blue Cross of Alaska from 1996 to 2013. He said he has worked five years on the provider side insurance and is testifying as an interested party. He stated that SB 219 is primarily about protecting patients rather than focusing on payers or providers. He emphasized that patients bear the most significant costs of delays caused by prior authorization, experiencing documented physical, emotional, and financial harms. While acknowledging that prior authorization impacts providers, he stressed that the effects on patients are paramount. 4:05:53 PM MR. DAVIS stated that prior authorization initially aimed to reduce unnecessary care and ensure quality, but over 40 years, it has expanded unchecked and become more problematic than beneficial. He clarified that SB 219 does not eliminate prior authorization but seeks to restore balance, which has become skewed heavily in favor of payers. He explained that provider contracts universally require adherence to payer utilization standards, including any changes imposed, leaving providers little recourse other than contract termination. He noted that this unchecked authority allows payers to add prior authorization layers without oversight, increasing burdens on patients and providers. He stated that studies show providers spend 10 to 15 percent of their time managing prior authorizations, leading to significant productivity losses and fewer opportunities to see patients, even though approval rates exceed 95 percent. 4:07:57 PM MR. DAVIS highlighted that while current statutes require a three-day turnaround for routine prior authorization approvals, the issue arises with denials, which are not uncommon. He explained that in some specialties and with certain payers, routinely recognized treatments are denied entirely, often because payers prefer less expensive alternatives to what the provider deems best for the patient. He emphasized that initial denials could result in weeks or even months of delay before a final resolution is reached and care is provided, placing the costs of the delay on the patients. 4:09:10 PM MR. DAVIS stated that SB 219 seeks to restore balance in the relationship between payers and providers. He explained that providers who have a history of approving particular services at least 80 percent of the time are not the intended targets of prior authorization, which is aimed at addressing unnecessary actions, fraud, or abuse. These providers have demonstrated efficiency and effectiveness and should be exempted from the burdens of prior authorization. 4:09:52 PM MR. DAVIS further noted that some payers already implement similar programs, often referred to as Gold Card programs, which exempt providers meeting specific standards. He emphasized that SB 219 formalizes this approach into statute, eliminating the need for individual providers to pursue exemptions, a process he described as both costly and time-consuming. 4:10:41 PM CHAIR WILSON concluded invited testimony and opened public testimony on SB 219. 4:11:09 PM BRENDA SNYDER, Director of State Government Affairs, CVS Health, Tacoma, Washington, Testified in opposition to SB 219. She stated that Aetna's subject matter expert, Mark Reese, was unavailable but had previously testified in the House expressing concerns. She said Aetna supports innovative approaches to increasing healthcare access but believes SB 219 disregards the benefits of prior authorization, which ensures care is necessary based on clinical guidelines. She argued that the SB 219's broad approach reduces standards without considering patient-specific needs and noted Aetna approves 85 to 90 percent of prior authorization claims. She highlighted Aetna's provider differentiation program, which automates approvals for certain high-performing providers, and expressed concern that SB 219 lowers the approval threshold without accounting for procedure volume or expertise. She urged opposition to SB 219, citing its overly broad scope and the need for better solutions. 4:13:37 PM PAM VENTGEN, Executive Director, Alaska State Medical Association, Anchorage, Alaska, testified in support of SB 219. shared testimony that Dr. John Kelly, an Alaska neurologist treating patients with multiple sclerosis shared on the House floor. She said his patient was a young, active veterinarian woman who was denied prior authorization for the recommended treatment and forced into step therapy with a less effective medication, risking permanent damage and severe consequences. She stated that prior authorization delays have caused significant patient harm, including vision loss, and noted physicians' frustration with educating reviewers on standard care during appeals. She argued that while prior authorization once served a purpose, it has become harmful and no longer cost- effective. 4:16:51 PM GARY STRANNIGAN, Vice President, Congressional and Legislative Affairs, Premera Blue Cross and Blue Shield of Alaska, Everett, Washington, testified in opposition to SB 219. He explained that Premera uses prior authorization to combat waste, fraud, and abuse, which the American Medical Association estimates account for 25 percent of U.S. medical spending. He expressed concern that SB 219 would reduce the effectiveness of prior authorization, potentially increasing costs by 2 percent in affected markets, which include the individual, small group, and large group fully insured markets, covering approximately 11 percent of Alaskans. He noted that state employee health plans and Employee Retirement Income Security Act (ERISA) plans would not be impacted. 4:18:34 PM MR. STRANNIGAN highlighted that complying with SB 219 would require significant IT investments, which would be challenging to justify in Alaska's small market. He warned that Premera might discontinue prior authorization entirely, replacing it with retrospective review, where unnecessary services would not be paid for, creating uncertainty for providers. He recommended following Washington State's approach by improving system efficiencies, such as reducing turnaround times and promoting electronic submissions to replace outdated fax methods. He noted that Premera has a gold carding program in Alaska, exempting high-performing providers from prior authorization, although some still submit unnecessarily. He shared that only 2.4 percent of claims involve prior authorization, with a 16.3 percent denial rate after appeals, underscoring its limited but impactful use. He emphasized the patient safety and cost benefits of prior authorization and expressed willingness to collaborate with the committee to improve the system. 4:23:55 PM SENATOR DUNBAR asked for an explanation of the enforcement mechanism used in the Washington state model at both the front end of responding within the agreed upon timeframe to preauthorization requests and on the back for wrongful denials. He questioned if the Washington state model would address reversal of wrongful denials. MR. STRANNIGAN replied that the enforcement mechanism in Washington is the Office of the Insurance Commissioner. He opined that Alaska's director of insurance could attest that these offices are very active in protecting consumers, which is how Premera is held accountable. 4:26:08 PM CHAIR WILSON closed public testimony on SB 219. 4:26:11 PM CHAIR WILSON stated that efforts are ongoing to collaborate with insurers on compromises for the legislation. He indicated a forthcoming committee substitute (CS) that may adjust the 80 percent threshold, raising it to 90 or 95 percent to ensure Alaska does not set the lowest standard nationally. He noted discussions about listing entities instead of individual providers. He mentioned incentives for providers to use electronic submissions while keeping fax submissions optional, as many providers find faxing simpler and more reliable. 4:28:31 PM SENATOR TOBIN referenced the fiscal note from the division, noting that costs are expected to be absorbed. She asked for clarification on the anticipated workload to ensure it is adequately accounted for. 4:29:07 PM MS. WING-HEIER explained that insurers currently cover the costs of independent reviews, a practice expected to continue for independent review organizations. She noted that a zero fiscal note was submitted because tasks like drafting regulations or program monitoring can be managed by existing staff. CHAIR WILSON stated that discussions are underway with the Department of Administration to determine what is required to implement SB 219 for AlaskaCare. He deferred to Director Wing- Heier to explain why the Division of Insurance does not oversee AlaskaCare. 4:29:50 PM MS. WING-HEIER explained that AlaskaCare operates under separate statutes, as does Medicaid, while Title 21 governs insured products. She noted that combining these areas into one bill often becomes cumbersome. The Department of Administration manages AlaskaCare for retirees, Public Employees' Retirement System (PERS), and Teachers' Retirement System (TERS). Applying Title 21 provisions to AlaskaCare could lead to costly litigation, as the retiree program is constitutionally defined. She stated that while she is not saying it cannot be done, SB 219 does not currently extend to AlaskaCare, focusing instead on the 15 percent of Alaskans covered under Title 21 programs. 4:31:03 PM CHAIR WILSON held SB 219 in committee.