Legislature(2023 - 2024)BELTZ 105 (TSBldg)

02/08/2024 01:30 PM Senate COMMUNITY & REGIONAL AFFAIRS

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Audio Topic
01:34:35 PM Start
01:35:05 PM SB207
01:50:22 PM Adjourn
* first hearing in first committee of referral
+ teleconferenced
= bill was previously heard/scheduled
*+ SB 207 MILITARY AND VETERAN FAMILY HELP DESK TELECONFERENCED
Heard & Held
-- Invited & Public Testimony --
+ Bills Previously Heard/Scheduled TELECONFERENCED
          SB 207-MILITARY AND VETERAN FAMILY HELP DESK                                                                      
                                                                                                                                
1:35:05 PM                                                                                                                    
CHAIR DUNBAR announced  the consideration of SENATE  BILL NO. 207                                                               
"An Act  creating the  military and veteran  family help  desk in                                                               
the Department  of Military and Veterans'  Affairs; and providing                                                               
for an effective date."                                                                                                         
                                                                                                                                
This is the introductory hearing of SB 207.                                                                                     
                                                                                                                                
1:35:47 PM                                                                                                                    
SENATOR  SCOTT KAWASAKI,  District P,  Alaska State  Legislature,                                                               
Juneau,  Alaska, sponsor  of SB  207, stated  that he  represents                                                               
Fort Wainwright,  the City of  Fairbanks, and  surrounding areas.                                                               
He said, like many Alaskan  legislators, his constituents include                                                               
veterans and family  members of military personnel.  SB 207 would                                                               
create  a military  help desk  for military  service members  and                                                               
their families to  learn about the services Alaska  has to offer.                                                               
This would be a one-stop shop.                                                                                                  
                                                                                                                                
SENATOR   KAWASAKI  said   that  transitioning   to  Alaska   has                                                               
challenges all  on its own, as  does serving in the  military. SB
207 would  save our military  families time and reduce  stress by                                                               
streamlining  service delivery.  If passed,  Alaska would  follow                                                               
Washington and  Virginia to offer this  service. This legislation                                                               
seeks to  ease the  transition for  military personnel  and their                                                               
families to Alaska and increase  retention rates, as the military                                                               
industry is  a vital  part of our  state's economy.  He concluded                                                               
his comments,  stating, "We  want to help  serve those  who serve                                                               
us."                                                                                                                            
                                                                                                                                
1:37:25 PM                                                                                                                    
RILEY VON  BORSTEL, Staff, Senator  Scott Kawasaki,  Alaska State                                                               
Legislature, Juneau,  Alaska, presented the  following background                                                               
information on SB 207:                                                                                                          
                                                                                                                                
     A key  group that would  benefit from this bill  is the                                                                    
     spouses  of military  members.  Over  fifty percent  of                                                                    
     military spouses  participate in the labor  market, and                                                                    
     about a third of them  work in occupations that require                                                                    
     licenses.  Occupational   licensing  varies   state  by                                                                    
     state. This  legislation would  create a  one-stop shop                                                                    
     to  provide   military  spouses  with   information  in                                                                    
     advance   on    how   licensing   works    in   Alaska.                                                                    
     Additionally,   the   desk   would   give   information                                                                    
     regarding  enrollment  at  the  University  of  Alaska,                                                                    
     childcare, education, shopping,  and day-to-day life as                                                                    
     an Alaskan.                                                                                                                
                                                                                                                                
     In addition  to the aid that  this legislation provides                                                                    
     to military spouses and dependents,  the bill also aims                                                                    
     to make it easier for  our veterans and former military                                                                    
     members to  return to Alaska  should they choose  to do                                                                    
     so.                                                                                                                        
                                                                                                                                
     This bill  has a fiscal  note of $94,500.  Virginia and                                                                    
     Washington,  both  of  which have  higher  populations,                                                                    
     have  already  shown  this   valuable  service  can  be                                                                    
     delivered with a single employee.                                                                                          
                                                                                                                                
MS. VON BORSTEL presented the  following sectional analysis on SB
207:                                                                                                                            
                                                                                                                                
[Original punctuation provided.]                                                                                                
                                                                                                                                
     Section 1                                                                                                                  
     •  Amends AS 44.35 to add Section  .025; subsection (a)                                                                    
        creates the help  desk, subsection (b)  outlines the                                                                    
        duties of the help desk, and subsection (c) provides                                                                    
        a definition  of "family  member" regarding  who may                                                                    
        access this service.                                                                                                    
                                                                                                                                
     Section 2                                                                                                                  
       • Provides an immediate effective date for changes                                                                       
        proposed in this legislation.                                                                                           
                                                                                                                                
1:39:26 PM                                                                                                                    
SENATOR GRAY-JACKSON  asked about the differences  between SB 207                                                               
and the legislation passed in Washington and Virginia.                                                                          
                                                                                                                                
MS. VON BORSTEL replied the primary  difference is that SB 207 is                                                               
more  inclusive   of  family  members  beyond   the  spouse.  The                                                               
legislation  in  Washington  and Virginia  primarily  focused  on                                                               
military spouses, whereas this legislation  is more expansive and                                                               
includes veterans and their family members.                                                                                     
                                                                                                                                
1:40:15 PM                                                                                                                    
SENATOR  BJORKMAN  asked whether  one  of  the functions  of  the                                                               
military help  desk would include facilitating  improved customer                                                               
service  for  veterans  seeking   help  from  the  Department  of                                                               
Veterans  Affairs  (VA)  in  his   district.  He  explained  that                                                               
multiple   constituents    have   expressed    frustration   with                                                               
ineffective call  centers and a  lack of direct agent  access. He                                                               
wondered if  one function of the  military help desk would  be to                                                               
help veterans  navigate this problem.  He also inquired  if other                                                               
legislators have heard similar frustrations.                                                                                    
                                                                                                                                
SENATOR KAWASAKI  confirmed that he receives  numerous calls from                                                               
veterans who are seeking help.  He shared his experience with the                                                               
VAs  complex  800-number call routing system,  which is difficult                                                               
to navigate.  He said that he  wished there was someone  from the                                                               
VA  to  provide  more  information. The  military  help  desk  is                                                               
intended as a one-stop shop, with  SB 207 aiming to ensure that a                                                               
single   call  connects   veterans  to   the  right   person  for                                                               
assistance.                                                                                                                     
                                                                                                                                
1:42:41 PM                                                                                                                    
CHAIR DUNBAR said there is an  incredible need for these types of                                                               
connective services.                                                                                                            
                                                                                                                                
1:43:01 PM                                                                                                                    
CHAIR DUNBAR announced invited testimony on SB 207.                                                                             
                                                                                                                                
1:43:30 PM                                                                                                                    
TAMMIE PERREAULT, Regional Liaison,  State Liaison Office, United                                                               
States  Department  of  Defense,  Washington,  D.C.,  stated  her                                                               
office operates  under the direction  of the Office of  the Under                                                               
Secretary  of  Defense for  Personnel  and  Readiness. The  State                                                               
Liaison Office focuses on issues impacting military families.                                                                   
                                                                                                                                
MS. PERREAULT  said Alaska  is one  of the  top three  states per                                                               
capita for  military populations,  having over  7,800 active-duty                                                               
spouses and  nearly 14,000 active-duty children.  A military help                                                               
desk  would  greatly benefit  military  members.  She said  those                                                               
stats do not include veterans  who live in Alaska. States provide                                                               
resources beyond those  of the federal government,  and this help                                                               
desk  would  connect  military families  to  resources,  such  as                                                               
licensing,  education, expanded  employment services,  and access                                                               
to higher education to name a few.                                                                                              
                                                                                                                                
1:45:03 PM                                                                                                                    
MS.   PERRAULT  stated   that   Washington   and  Virginia   have                                                               
successfully piloted  the military help desk  model. She asserted                                                               
this small investment would significantly  benefit Alaska and its                                                               
military families, making Alaska feel  like home rather than just                                                               
a duty  station. This helps  service members who stay  briefly or                                                               
settle in Alaska after service.                                                                                                 
                                                                                                                                
Ms. Perreault urged the committee  to support SB 207, which would                                                               
assist military members, families,  and veterans. She thanked the                                                               
bill  sponsor  and his  staff  for  their  diligent work  on  the                                                               
legislation.                                                                                                                    
                                                                                                                                
1:46:34 PM                                                                                                                    
LISA SLABA,  representing self,  Fairbanks, Alaska,  testified in                                                               
support  of SB  207,  stating  she works  as  a military  project                                                               
manager  for  the  Fairbanks  Economic  Development  Corporation.                                                               
However, she clarified her testimony  reflects her personal views                                                               
as a military spouse living  and working in Alaska. She expressed                                                               
strong support  for SB 207,  highlighting that it  would showcase                                                               
Alaska's  resources and  services for  both short-  and long-term                                                               
residents.                                                                                                                      
                                                                                                                                
MS. SLABA  recounted that she  had a permanent change  of station                                                               
(PCS) to Alaska. She stated  that military spouses often research                                                               
their  new duty  location to  assess  how it  might affect  their                                                               
quality   of   life,   family,  children,   work   opportunities,                                                               
educational opportunities,  and available services.  The military                                                               
help  desk would  have access  to  this information  and help  in                                                               
their  PCS  transition. She  reiterated  that  as an  active-duty                                                               
family  member who  is living  and working  in Alaska,  she fully                                                               
supports SB 207.                                                                                                                
                                                                                                                                
1:48:42 PM                                                                                                                    
CHAIR DUNBAR opened public testimony on SB 207; finding none, he                                                                
closed public testimony.                                                                                                        
                                                                                                                                
1:49:28 PM                                                                                                                    
SENATOR GRAY-JACKSON thanked the bill sponsor for bringing this                                                                 
legislation forward and expressed surprise that such a service                                                                  
does not already exist.                                                                                                         
                                                                                                                                
1:49:45 PM                                                                                                                    
At ease.                                                                                                                        
                                                                                                                                
1:50:07 PM                                                                                                                    
CHAIR DUNBAR reconvened the meeting and held SB 207 in                                                                          
committee.                                                                                                                      

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