Legislature(2023 - 2024)ADAMS 519

02/06/2024 01:30 PM House FINANCE

Note: the audio and video recordings are distinct records and are obtained from different sources. As such there may be key differences between the two. The audio recordings are captured by our records offices as the official record of the meeting and will have more accurate timestamps. Use the icons to switch between them.

Download Mp3. <- Right click and save file as

Audio Topic
01:36:56 PM Start
01:38:44 PM Overview: Department of Health Fy 25 Budget
03:02:49 PM Adjourn
* first hearing in first committee of referral
+ teleconferenced
= bill was previously heard/scheduled
*+ HB 268 APPROP: OPERATING BUDGET; CAP; SUPP; AM TELECONFERENCED
Heard & Held
+= HB 270 APPROP: MENTAL HEALTH BUDGET TELECONFERENCED
Heard & Held
+ Overview: Department of Health FY 25 Budget by TELECONFERENCED
Commissioner Heidi Hedberg; Emily Ricci, Deputy
Commissioner; and Josie Stern, Assistant
Commissioner
+ Bills Previously Heard/Scheduled TELECONFERENCED
HOUSE BILL NO. 268                                                                                                            
                                                                                                                                
     "An  Act making  appropriations for  the operating  and                                                                    
     loan  program  expenses  of state  government  and  for                                                                    
     certain   programs;    capitalizing   funds;   amending                                                                    
     appropriations;  making capital  appropriations; making                                                                    
     supplemental  appropriations; making  reappropriations;                                                                    
     making  appropriations  under   art.  IX,  sec.  17(c),                                                                    
     Constitution  of   the  State   of  Alaska,   from  the                                                                    
     constitutional budget  reserve fund; and  providing for                                                                    
     an effective date."                                                                                                        
                                                                                                                                
HOUSE BILL NO. 270                                                                                                            
                                                                                                                                
     "An  Act making  appropriations for  the operating  and                                                                    
     capital    expenses   of    the   state's    integrated                                                                    
     comprehensive mental health  program; and providing for                                                                    
     an effective date."                                                                                                        
                                                                                                                                
^OVERVIEW: DEPARTMENT OF HEALTH FY 25 BUDGET                                                                                  
                                                                                                                                
Co-Chair Johnson reviewed the agenda for the meeting.                                                                           
                                                                                                                                
1:38:44 PM                                                                                                                    
                                                                                                                                
HEIDI   HEDBERG,   COMMISSIONER,   DEPARTMENT   OF   HEALTH,                                                                    
introduced  the  PowerPoint  presentation "State  of  Alaska                                                                    
Department of Health Department  Overview" dated February 6,                                                                    
2024 (copy on  file). She began on slide 2  and relayed that                                                                    
the  Department  of Health  (DOH)  celebrated  its one  year                                                                    
anniversary on  July 1, 2024.  The department had  been busy                                                                    
engaging its  stakeholders around  system changes  in health                                                                    
care,  behavioral  health, and  child  care  to support  the                                                                    
growth  of healthy  families. The  department had  also been                                                                    
focused  on  leveraging   technologies  and  automations  to                                                                    
support its staff and processes.  All of the new focuses for                                                                    
the department  had synergized down  to four major  areas of                                                                    
effort:  behavioral health,  complex care,  child care,  and                                                                    
the  transformation of  systems.  She relayed  that DOH  had                                                                    
made significant  progress on  system and  policy alignment.                                                                    
The staff had worked  diligently to promote the department's                                                                    
mission, which  was to promote  the health,  well-being, and                                                                    
self-sufficiency  of  all  Alaskans.   For  example,  SB  58                                                                    
related  to expanding  Medicaid  eligibility for  postpartum                                                                    
mothers  passed in  2023. The  department staff  worked with                                                                    
the  Centers for  Medicare and  Medicaid Services  (CMS) and                                                                    
engaged the public through the  regulatory process after the                                                                    
bill passed. The  department was able to implement  SB 58 on                                                                    
February  1, 2024,  which was  ahead  of the  July 1,  2024,                                                                    
deadline. She explained that  the presentation would provide                                                                    
a budget  overview and demonstrate how  the budget supported                                                                    
the department's mission.                                                                                                       
                                                                                                                                
1:41:20 PM                                                                                                                    
                                                                                                                                
JOSIE STERN,  ASSISTANT COMMISSIONER, DEPARTMENT  OF HEALTH,                                                                    
continued the  presentation on slide  3. She  explained that                                                                    
the slide  reflected the department's budgets  starting from                                                                    
when it was  first stood-up in FY 23.  Overall, DOH's budget                                                                    
in FY  25 was slated to  be about $2.2 billion,  which was a                                                                    
decrease of around $273.5 million  from the FY 24 management                                                                    
plan. The overall  decrease was due to  reversals of federal                                                                    
COVID-19  funding.  There was  a  small  decrease of  around                                                                    
$39.4  million in  unrestricted general  funds (UGF),  which                                                                    
was  mostly tied  to reversals  of  one-time increments  and                                                                    
multi-year appropriations that were made in 2024.                                                                               
                                                                                                                                
Representative Galvin  understood that the state  spent less                                                                    
money  than  was authorized  in  FY  23.  She asked  if  her                                                                    
understanding was correct.                                                                                                      
                                                                                                                                
Ms. Stern  responded in the affirmative.  She explained that                                                                    
between  the FY  23  actuals and  authorized  FY 23  finals,                                                                    
there was less  funding spent in UGF  because the department                                                                    
was limited in the amount of receipts it could collect.                                                                         
                                                                                                                                
Representative  Galvin understood  that  the department  was                                                                    
unable  to spend  more money  due  to the  receipt cap.  For                                                                    
example,  the  department  could  not spend  more  money  on                                                                    
Supplemental Nutrition Assistance  Program (SNAP) employees.                                                                    
She often heard from  constituents that they were struggling                                                                    
in many  of the  department's items of  focus. She  asked if                                                                    
she could tell constituents that  the state had money but it                                                                    
was  unable to  spend it.  She  hoped the  problem could  be                                                                    
fixed.                                                                                                                          
                                                                                                                                
Ms.  Stern  responded that  there  were  some situations  in                                                                    
which the spending of the  funds was limited by the receipts                                                                    
that  could be  collected.  There were  other situations  in                                                                    
which  the  department was  unable  to  spend all  available                                                                    
funds  during the  times that  were allotted  for employment                                                                    
contracts. She could follow up  in writing with more details                                                                    
because there were a variety of reasons for underspending.                                                                      
                                                                                                                                
Representative  Galvin commented  that she  would appreciate                                                                    
more information.                                                                                                               
                                                                                                                                
Co-Chair  Johnson confirmed  that Representative  Galvin had                                                                    
made a request for additional information.                                                                                      
                                                                                                                                
Representative Galvin responded in the affirmative.                                                                             
                                                                                                                                
Co-Chair Johnson  asked Ms. Stern  to provide a  response to                                                                    
all members of the committee.                                                                                                   
                                                                                                                                
1:45:31 PM                                                                                                                    
                                                                                                                                
Representative  Josephson acknowledged  there were  hundreds                                                                    
of millions  of COVID-19  relief dollars  that could  not be                                                                    
spent. He  was not  able to discern  what was  not happening                                                                    
that  benefited the  public in  the absence  of the  unspent                                                                    
COVID funds. He asked if  there was funding that stood alone                                                                    
and apart from  COVID funding that had  benefited the public                                                                    
but would no longer be available.                                                                                               
                                                                                                                                
Ms. Hedberg  responded that the department  had been working                                                                    
across all  divisions on the  uses of the  remaining federal                                                                    
funds.  The department  had been  working on  the transition                                                                    
over an extended  period of time to ensure  that there would                                                                    
not be  an unexpected cut  of the federal funds  specific to                                                                    
COVID. For example, the Division  of Public Health (DPH) had                                                                    
been working  on data monetization projects  and there would                                                                    
be continued benefits from the  funds that would support the                                                                    
community.                                                                                                                      
                                                                                                                                
Representative Galvin  understood that due to  SNAP backlogs                                                                    
and other issues, the funding  was not fully released to the                                                                    
public. The  backlog still existed  but there was a  plan to                                                                    
address  it. She  asked  if  some of  the  dollars were  not                                                                    
distributed to families  because the state did  not have the                                                                    
capacity to distribute the funds at the time.                                                                                   
                                                                                                                                
Ms. Hedberg replied in the  negative. The next few slides of                                                                    
the  presentation  would  discuss  the  Division  of  Public                                                                    
Assistance (DPA) and the SNAP backlog.                                                                                          
                                                                                                                                
Co-Chair Johnson  suggested that  the committee wait  to ask                                                                    
questions until all of SNAP slides had been presented.                                                                          
                                                                                                                                
1:49:15 PM                                                                                                                    
                                                                                                                                
Ms. Stern  continued on slide  4 and detailed  DPA's budget.                                                                    
She relayed  that the proposed  budget for FY 25  was $275.4                                                                    
million, which was a decrease  of about $174 million from FY                                                                    
24.  The decrease  was mainly  due to  reversals in  federal                                                                    
funding.  The UGF  decrease was  due  to the  sunset of  the                                                                    
Senior Benefits Payment Program  (SBPP) along with some one-                                                                    
time increments that were received in FY 24.                                                                                    
                                                                                                                                
Ms.  Hedberg continued  to slide  5, which  offered detailed                                                                    
information  about SNAP.  When  she began  working as  DOH's                                                                    
commissioner  in November  of  2022, there  was an  existing                                                                    
SNAP backlog. The  new leadership within DPA  led the charge                                                                    
of  closely  examining  staffing needs  and  the  division's                                                                    
processes.  There was  also a  business process  redesign of                                                                    
SNAP  in April  of 2023.  The redesign  examined the  way in                                                                    
which  applications  flowed  through   the  system  and  how                                                                    
eligibility technicians  were assessing  applications. There                                                                    
was   a  team   that   was  specifically   focused  on   the                                                                    
applications  and a  requirement  that  each application  be                                                                    
processed within 30  days. There was a second  team that was                                                                    
focused on the SNAP backlog  of applications that were older                                                                    
than 30  days. There was  a third  team that was  focused on                                                                    
Medicaid  redetermination. She  explained that  the division                                                                    
was able to address the first  backlog by the summer of 2023                                                                    
due  to the  business process  redesign. There  was a  short                                                                    
period  of time  during which  the division  was maintaining                                                                    
timely processing of applications.                                                                                              
                                                                                                                                
Ms. Hedberg explained that in the  fall of 2023, there was a                                                                    
series of cascading events that  contributed to the decrease                                                                    
in processing  time. She  thought the  quick decrease  was a                                                                    
reflection of the fragility of  DPA. One of the first events                                                                    
that happened  in the fall of  2023 was that the  waiver for                                                                    
SNAP  interviews  implemented  by  Food  Nutrition  Services                                                                    
(FNS) under the U.S.  Department of Agriculture (USDA) ended                                                                    
on September 30, 2023. The end  of the waiver meant that all                                                                    
states  needed   to  restart  the  interview   process.  She                                                                    
remarked that  eligibility technicians  had a  difficult job                                                                    
and there  was significant turnover  in the role.  She noted                                                                    
that interviews  were not  completed for  a period  of three                                                                    
years. Once  the interview process began  again, eligibility                                                                    
technicians were  averaging about 96 minutes  per interview.                                                                    
There  needed  to be  an  additional  focus on  training  to                                                                    
streamline  the process.  Also in  the fall  of 2023,  there                                                                    
were  significant storms  and weather  events that  impacted                                                                    
the  division's staff  and their  ability to  work, such  as                                                                    
school closures and difficult  road conditions. In addition,                                                                    
the division's  document and management system  moved to the                                                                    
cloud and there was some  increased lag time in the process.                                                                    
She   explained   that   the   quick   succession   of   the                                                                    
aforementioned  events  impacted   the  processing  time  of                                                                    
applications.                                                                                                                   
                                                                                                                                
Ms. Hedberg  shared that  in order  to address  the problems                                                                    
brought about by the events,  she immediately reached out to                                                                    
the division's partners at FNS  to request that the division                                                                    
be permitted to temporarily  pause the interviews. She noted                                                                    
that FNS was  supportive and asked the division  to submit a                                                                    
waiver. After 30  days, FNS determined that it  did not have                                                                    
the authority to  approve the waiver. In  response, she made                                                                    
the decision to temporarily  pause the interviews. She noted                                                                    
that interviews were causing the  division's backlog to grow                                                                    
significantly. In December of  2023, there were 12,098 cases                                                                    
in backlog.  Presently, the number  of cases in  backlog was                                                                    
3,212. She stressed that the  process was working due to the                                                                    
temporary  pauses.  She  expected that  the  entire  backlog                                                                    
would be eliminated by the  end of the month. She reiterated                                                                    
that  staff  training needed  to  be  examined in  order  to                                                                    
streamline the interview process.  The division had received                                                                    
many helpful recommendations from  its contractors on how to                                                                    
improve the  process and the recommendations  were currently                                                                    
being  implemented.  She  stressed  that  staff  were  being                                                                    
trained on  how to conduct the  interviews more efficiently.                                                                    
The  interview process  would begin  again once  the backlog                                                                    
was  completely eradicated;  however, the  progression would                                                                    
be  slow as  it was  time  consuming to  train all  division                                                                    
staff.  She  indicated  that her  focus  was  on  preventing                                                                    
backlogs and being proactive.                                                                                                   
                                                                                                                                
1:55:37 PM                                                                                                                    
                                                                                                                                
Ms.  Hedberg  continued  on  slide 6  and  shared  that  the                                                                    
division had  started to see  a slow increase  in vacancies.                                                                    
Leadership  was working  closely  with staff  and trying  to                                                                    
determine  ways in  which the  culture  and the  environment                                                                    
could be improved. The department  was also implementing new                                                                    
technologies  to  support  the clients'  experience  and  to                                                                    
support the  eligibility technicians.  In December  of 2023,                                                                    
the  department launched  the  online  SNAP application.  To                                                                    
date,  there  had  been over  2,500  applications  submitted                                                                    
online. The  applications were being completed  more quickly                                                                    
and  had   made  the  process  simpler.   In  addition,  the                                                                    
applications  were  more  complete because  applicants  were                                                                    
prompted to upload necessary  information that was sometimes                                                                    
missed on  paper applications.  The online  application also                                                                    
made easier the jobs of eligibility technicians.                                                                                
                                                                                                                                
Ms.  Hedberg continued  that the  next  technology that  was                                                                    
going  to be  launched  was the  self-service portal,  which                                                                    
would  be live  in  July  of 2024.  The  portal would  allow                                                                    
clients   to   upload   documents   after   submitting   the                                                                    
application  and   would  be   accessible  for   all  public                                                                    
assistance applications.  The department was also  on target                                                                    
to launch  the online  interim report,  which was  a federal                                                                    
FNS  requirement.  Clients  were   required  to  report  any                                                                    
changes  after  six months,  which  could  now be  completed                                                                    
online.  In addition,  the department  planned to  launch an                                                                    
advanced  capture and  intelligent scanning  program in  the                                                                    
spring  of 2024.  The program  would leverage  technology to                                                                    
scan and  categorize documents,  making the  process easier.                                                                    
In the summer  of 2024, phase II of  the self-service portal                                                                    
would be  launched, which  would allow  for clients  to have                                                                    
better access  to documents and  make it easier  for clients                                                                    
to check the status of their applications.                                                                                      
                                                                                                                                
Ms.  Hedberg thought  the  technological improvements  would                                                                    
help  increase  the  communication  and  decrease  the  call                                                                    
volume for  the virtual contact  center. Towards the  end of                                                                    
summer of 2024, the  department planned to launch electronic                                                                    
notifications,  which  would  allow  clients  to  opt-in  to                                                                    
receive notifications about  the application. Currently, all                                                                    
notifications were mailed out via  the postal service and it                                                                    
was  common   for  the  mail   to  get  lost.  All   of  the                                                                    
technological  improvements  were  made possible  due  to  a                                                                    
capital appropriation  in 2023 that allowed  the division to                                                                    
move  the document  management system  into  the cloud.  She                                                                    
appreciated the financial support  of the legislature in the                                                                    
prior year.                                                                                                                     
                                                                                                                                
2:01:01 PM                                                                                                                    
                                                                                                                                
Co-Chair  Johnson  asked  how  long  Ms.  Hedberg  had  been                                                                    
working for the department.  She understood that Ms. Hedberg                                                                    
had been onboard for one year.                                                                                                  
                                                                                                                                
Ms. Hedberg responded in the affirmative.                                                                                       
                                                                                                                                
Representative Stapp  appreciated the hard work  done by DOH                                                                    
leadership.  He  noted  that Ms.  Hedberg  joined  during  a                                                                    
difficult time and she was  in the process of mitigating the                                                                    
problems.  He   appreciated  willful  defiance   of  federal                                                                    
agencies,  particularly when  federal agencies  such as  FNS                                                                    
overstepped in Alaska. He asked  if any other state received                                                                    
approval for waivers for the interviews.                                                                                        
                                                                                                                                
Ms. Hedberg responded in the negative.                                                                                          
                                                                                                                                
Representative Stapp  asked what  the consequences  could be                                                                    
for intentionally disobeying FNS  and pausing interviews. He                                                                    
suggested  that the  state might  be responsible  for paying                                                                    
the federal  government because it  was refusing  to conduct                                                                    
interviews.                                                                                                                     
                                                                                                                                
Ms. Hedberg  responded that the  administration of  SNAP was                                                                    
50  percent  federal  funds and  50  percent  state  general                                                                    
funds. She received  an advance warning letter  from FNS and                                                                    
she was  aware that  providing a warning  was part  of FNS's                                                                    
role. She shared  that DOH was working closely  with FNS and                                                                    
the two  entities met  weekly. She did  not find  the letter                                                                    
surprising and  stressed that FNS  was required to  send the                                                                    
letter.                                                                                                                         
                                                                                                                                
Representative Stapp  asked if  there were any  other states                                                                    
that were  in the  same predicament  and might  also receive                                                                    
letters from FNS.                                                                                                               
                                                                                                                                
Ms. Hedberg responded  that there were many  other states in                                                                    
the exact  same position as  Alaska. She had reached  out to                                                                    
many  other states  to discover  how the  other states  were                                                                    
working with FNS and there were a variety of strategies.                                                                        
                                                                                                                                
2:04:32 PM                                                                                                                    
                                                                                                                                
Representative  Hannan asked  if  the following  information                                                                    
was   available  for   SNAP  eligibility   technicians:  the                                                                    
turnover rate,  vacancy rate,  letter of  agreement, whether                                                                    
there  was a  classification  alignment,  and whether  there                                                                    
were retention incentives.                                                                                                      
                                                                                                                                
Ms.  Hedberg replied  that the  vacancy rate  for DPS  as of                                                                    
December of  2023 was 16.1  percent. The rate had  been much                                                                    
higher in the past. She  would follow up with Representative                                                                    
Hannan about the  turnover rate. She had been  told that for                                                                    
every six new  hires, about four employees  were leaving the                                                                    
job. She explained  that there were letters  of agreement to                                                                    
allow interested  eligibility technicians to  work overtime,                                                                    
which  was how  the division  was working  through the  SNAP                                                                    
backlog.  The  FY  24   supplemental  budget  also  included                                                                    
funding for hiring bonuses and retention.                                                                                       
                                                                                                                                
Representative Hannan  noted that  senior benefits  were not                                                                    
currently  in  the  budget.  She   asked  if  there  was  an                                                                    
intersection  of  eligibility  between senior  benefits  and                                                                    
SNAP.  She  asked if  all  three  levels of  senior  benefit                                                                    
recipients were eligible for SNAP.                                                                                              
                                                                                                                                
Ms.  Hedberg responded  that she  would follow  up with  the                                                                    
information. She  added that when an  eligibility technician                                                                    
processed an  application, all  of the  client's information                                                                    
and  any  other  public  assistance  applications  that  the                                                                    
client  had  filled  out  were  evaluated  as  part  of  the                                                                    
eligibility process.  She explained that  it was a  "one and                                                                    
done" model  to ensure  that all  of the  needs of  a client                                                                    
were addressed at the same time.                                                                                                
                                                                                                                                
2:08:52 PM                                                                                                                    
                                                                                                                                
Co-Chair  Edgmon remarked  that  he had  the opportunity  to                                                                    
meet with  the Board of  Directors at the  Alaska Federation                                                                    
of  Natives  (AFN)  earlier  in  the day  and  SNAP  was  an                                                                    
important  topic of  conversation. He  appreciated the  work                                                                    
done on the SNAP program and  backlog. He asked if there was                                                                    
information   about  the   3,200   remaining  SNAP   backlog                                                                    
applications. He  asked if  there was a  sense of  where the                                                                    
applicants lived  and whether they  were in remote  areas of                                                                    
the state.                                                                                                                      
                                                                                                                                
Ms.  Hedberg   replied  that  the   eligibility  technicians                                                                    
processed   applications  in   the   order   in  which   the                                                                    
applications  were received  and technicians  were going  to                                                                    
complete  the backlog  by the  end of  the month.  She added                                                                    
that the  department worked collaboratively with  tribes and                                                                    
tribal   organizations.  Some   of  the   organizations  had                                                                    
approached the department  and asked if there was  a way for                                                                    
the  organizations to  support  the  interview process.  The                                                                    
division accepted the offer and  asked FNS for permission to                                                                    
accept  help; however,  it was  determined  that only  state                                                                    
employees were  permitted to conduct interviews.  She shared                                                                    
that  FNS had  suggested  that there  could  be a  potential                                                                    
demonstration project in the  future, which was communicated                                                                    
with the  tribal partners  and the  crafting of  the project                                                                    
was in the preliminary stages.                                                                                                  
                                                                                                                                
Co-Chair Edgmon noted  that he read the letter  from FNS and                                                                    
thought   it  included   some   stern   language,  such   as                                                                    
highlighting  Alaska as  the state  with  the highest  error                                                                    
rates. He understood that if  compliance was not attained in                                                                    
the near future,  the state could be  responsible for paying                                                                    
back some  of the  federal funding it  had received.  He had                                                                    
missed  portions  of  the   earlier  conversation  that  Ms.                                                                    
Hedberg   had  with   Representative  Stapp   regarding  the                                                                    
potential consequences for incompliance  and he asked if she                                                                    
could repeat her comments.                                                                                                      
                                                                                                                                
Ms.  Hedberg responded  that many  states received  advanced                                                                    
warning letters. She  disagreed with some of  the words used                                                                    
in  the letter  but it  was not  a surprise  to receive  the                                                                    
letter.  The letter  simply stated  that Alaska  was not  in                                                                    
compliance  with  federal  rules  and  it  needed  to  begin                                                                    
interviews. There  were weekly  communications with  FNS and                                                                    
the  letter simply  represented  FNS "checking  a box."  The                                                                    
letter also stated that the  federal funds could potentially                                                                    
be withheld  as a consequence of  incompliance. She stressed                                                                    
that  FNS had  never withheld  funds from  any state  in the                                                                    
past, but it was an action that FNS could choose to take.                                                                       
                                                                                                                                
Co-Chair   Edgmon    commented   that    the   technological                                                                    
advancements seemed  exciting. He noted that  in rural areas                                                                    
of the state,  computer literacy was not  widespread nor was                                                                    
owning   a  computer.   He   thought   there  was   enormous                                                                    
opportunity   and  benefit   but  also   some  unanticipated                                                                    
challenges.                                                                                                                     
                                                                                                                                
Ms.  Hedberg  replied that  the  SNAP  application could  be                                                                    
filled out using a cellphone  and an individual did not need                                                                    
to own a computer.  She referenced Co-Chair Edgmon's comment                                                                    
about Alaska's error rate and  explained that the error rate                                                                    
was not  related to interviews.  There needed to  be changes                                                                    
at the congressional  level on the way in  which the payment                                                                    
error  rate was  calculated in  order to  put Alaska  on-par                                                                    
with the  remainder of  the nation.  In addition,  the state                                                                    
would  have  a  high  payment error  rate  until  the  first                                                                    
quarter  of  2025  due  to  the  method  that  FNS  used  to                                                                    
calculate  the error  rate. She  noted that  the high  error                                                                    
rate  was due  to  decisions  that were  made  prior to  her                                                                    
tenure  at DOH  and she  would  continue to  work towards  a                                                                    
solution.  She  reiterated  that  the  error  rate  was  not                                                                    
related  to  the  interviews  and she  was  unsure  why  the                                                                    
connection was implied in the letter.                                                                                           
                                                                                                                                
2:15:31 PM                                                                                                                    
                                                                                                                                
Representative Galvin understood  that the administration of                                                                    
SNAP was  50 percent  federal and  50 percent  state general                                                                    
funds  and there  was  a threat  of  the federal  government                                                                    
pulling the  funding. She  asked how  much funding  would be                                                                    
pulled.                                                                                                                         
                                                                                                                                
Ms. Hedberg would follow up with the information.                                                                               
                                                                                                                                
Representative  Galvin asked  if there  had been  discussion                                                                    
about the way in which  the legislature could better support                                                                    
the division.                                                                                                                   
                                                                                                                                
Ms. Hedberg appreciated the comment.  She added that FNS was                                                                    
required  to  send the  letter  and  it had  never  withheld                                                                    
federal  funds.  She  admitted  that  FNS  could  choose  to                                                                    
withhold the funds,  but the division had  been proactive in                                                                    
its  communication with  FNS  and she  thought  there was  a                                                                    
workable solution.                                                                                                              
                                                                                                                                
2:17:18 PM                                                                                                                    
                                                                                                                                
Representative Ortiz referred  to slide 4 and  asked why the                                                                    
FY 25 budget was less than the FY 24 budget.                                                                                    
                                                                                                                                
Ms. Stern  responded that the  majority of the  changes were                                                                    
due to  reversals of  federal COVID  funding in  addition to                                                                    
SBPP.                                                                                                                           
                                                                                                                                
Representative  Ortiz thought  it was  quite clear  that the                                                                    
SNAP  backlog had  been an  issue in  the state  for a  long                                                                    
time. In the past, he  heard more feedback about issues with                                                                    
the  roads   and  the  ferries  from   his  constituents  in                                                                    
Ketchikan, but he  was now hearing more about  SNAP than any                                                                    
other  issue.   He  noted  that  his   office  had  received                                                                    
excellent   assistance  from   DOH's  legislative   liaison,                                                                    
Courtney Enright.                                                                                                               
                                                                                                                                
Representative  Josephson asked  for clarification  that FNS                                                                    
told  the  division  to  restart   the  interviews  and  the                                                                    
response from the division was "no."                                                                                            
                                                                                                                                
Ms. Hedberg  replied that she  had communicated to  FNS that                                                                    
the backlog needed  to be eliminated and staff  needed to be                                                                    
retrained.  She stressed  that interviews  were going  to be                                                                    
restarted. She was committed to  not creating a new backlog,                                                                    
which was  why the timing of  the interviews was a  point of                                                                    
discussion.                                                                                                                     
                                                                                                                                
Representative  Josephson   noted  that   overpayments  were                                                                    
highlighted as being at-risk in  the letter. He asked if his                                                                    
understanding was correct.                                                                                                      
                                                                                                                                
Ms. Hedberg  noted that the  purpose of an interview  was to                                                                    
verify  the   information  in  the  SNAP   application.  The                                                                    
division also  had tools to  verify the financial  status of                                                                    
applicants  and  ensure  that each  applicant  received  the                                                                    
correct benefit. The reference  in the letter to overpayment                                                                    
was  due  to  a  concern   that  too  much  money  would  be                                                                    
allocated.  There was  a small  threshold of  overpayment in                                                                    
policy, which was  typical for all states.  The division was                                                                    
not seeing a high amount of overpayments.                                                                                       
                                                                                                                                
2:21:33 PM                                                                                                                    
                                                                                                                                
Representative Josephson  remarked that  he might  have been                                                                    
raised to  be too compliant,  but he preferred to  adhere to                                                                    
the  requirements from  the  federal  government. He  viewed                                                                    
Alaska as  a partner in  the federal program and  he thought                                                                    
the state should follow instructions.                                                                                           
                                                                                                                                
Representative Coulombe  asked for clarification on  why the                                                                    
federal government  insisted upon  an interview  in addition                                                                    
to  the application.  She asked  what  information could  be                                                                    
uncovered  in person  that could  not be  verified from  the                                                                    
application.                                                                                                                    
                                                                                                                                
Ms.  Hedberg replied  that the  minimum  requirements for  a                                                                    
SNAP  application  were  name, address,  and  phone  number.                                                                    
There  were  many  paper   applications  that  were  missing                                                                    
important information  and it was the  responsibility of the                                                                    
eligibility technicians  to help  the applicant.  There were                                                                    
some elements  that were required on  the online application                                                                    
that could get missed on  the paper application. She thought                                                                    
it was  important to  train staff on  how to  conduct better                                                                    
interviews and the process needed  to be revisited to ensure                                                                    
that the interviews were both efficient and effective.                                                                          
                                                                                                                                
Co-Chair  Johnson wanted  to remind  the committee  that the                                                                    
next section of the presentation was about Medicaid.                                                                            
                                                                                                                                
Representative  Coulombe asked  if the  interviews could  be                                                                    
conducted remotely.                                                                                                             
                                                                                                                                
Ms. Hedberg responded that interviews  could be conducted in                                                                    
person or over the phone.                                                                                                       
                                                                                                                                
2:25:15 PM                                                                                                                    
                                                                                                                                
Ms. Stern continued  on slide 7 and detailed  the budget for                                                                    
Medicaid services. The department  was anticipating an FY 25                                                                    
budget of  about $2.5 billion.  Medicaid was one of  the top                                                                    
three budget drivers in the  state, along with the Permanent                                                                    
Fund Dividend  (PFD) and the Base  Student Allocation (BSA).                                                                    
In order to draw about  $1.8 billion in federal funding, the                                                                    
state leveraged  about $704 million in  state general funds.                                                                    
The budget  had slightly  increased since FY  24 due  to the                                                                    
second  year of  Medicaid  post-partum  services, which  was                                                                    
passed in the prior year through SB 58.                                                                                         
                                                                                                                                
EMILY  RICCI,  DEPUTY  COMMISSIONER, DEPARTMENT  OF  HEALTH,                                                                    
continued on  slide 8 to discuss  Medicaid redeterminations.                                                                    
As part  of the  federal government's response  to COVID-19,                                                                    
states  were  provided with  an  enhanced  federal match  at                                                                    
about  6.2   percent  and   required  that   states  provide                                                                    
continuous   eligibility   for   individuals   enrolled   in                                                                    
Medicaid. She explained that during  this time, there was no                                                                    
annual review  for individuals  enrolled in  Medicaid, which                                                                    
was the typical practice prior  to the pandemic. States were                                                                    
not allowed  to disenroll  individuals from  Medicaid except                                                                    
for in extremely specific cases.                                                                                                
                                                                                                                                
Ms. Ricci explained that  the program suspending eligibility                                                                    
reviews ended in  March of 2023 and  the associated enhanced                                                                    
federal match  of 6.2 percent was  reduced, requiring states                                                                    
to  redetermine  Medicaid  eligibility for  all  individuals                                                                    
within the program.  She relayed that states  had never been                                                                    
faced  with  such  a  challenge  before.  In  addition,  the                                                                    
division that processed Medicaid  eligibility was DPA, which                                                                    
was already struggling  in other areas. She  shared that the                                                                    
department  was about  ten months  into the  redetermination                                                                    
process and  it had initiated over  140,000 redeterminations                                                                    
thus far, which amounted for  over half of the workload. The                                                                    
department also renegotiated with  CMS to request additional                                                                    
time  for  redeterminations.  The  department  was  able  to                                                                    
negotiate   the    time   period   for   it    to   complete                                                                    
redeterminations from 12 months to 18 months.                                                                                   
                                                                                                                                
Ms.   Ricci  continued   that   the   department  had   also                                                                    
implemented new mitigation  strategies for redeterminations,                                                                    
which were  all listed on  the department's website.  One of                                                                    
the new  mitigation strategies  was allowing  the initiation                                                                    
of  a  Medicaid   renewal  at  the  same  time   as  a  SNAP                                                                    
determination was being made.  While DPA was working through                                                                    
the  SNAP  backlog,  eligibility technicians  were  able  to                                                                    
initiate   Medicaid  redeterminations   simultaneously.  The                                                                    
department's website  also included  new data  dashboards to                                                                    
share   the  process   of  Medicaid   redeterminations.  The                                                                    
department  had  initiated   about  90,000  redeterminations                                                                    
though  a  new  automated   system.  The  remainder  of  the                                                                    
redeterminations had  been initiated through the  use of the                                                                    
mitigation  strategy  allowing  SNAP   and  Medicaid  to  be                                                                    
reviewed simultaneously.                                                                                                        
                                                                                                                                
2:30:01 PM                                                                                                                    
                                                                                                                                
Ms.  Ricci   noted  that  another   item  that   helped  the                                                                    
department advance was the ability  to text applicants about                                                                    
things  like  missing  documents. In  her  discussions  with                                                                    
other  state Medicaid  directors, she  found that  there was                                                                    
not  a single  state that  was not  feeling the  pressure of                                                                    
Medicaid  redeterminations. She  thought  that although  the                                                                    
system  changes and  process changes  were difficult  in the                                                                    
current  moment,  the  changes  would  result  in  a  better                                                                    
process in the long term.                                                                                                       
                                                                                                                                
Ms. Ricci noted  that one of the new systems  was called the                                                                    
Ex  Parte   or  the   Automated  process,   which  leveraged                                                                    
information from  a variety of  databases to discover  if an                                                                    
individual's eligibility  could be  determined automatically                                                                    
and  prevent  additional   paperwork.  Currently,  about  25                                                                    
percent of applications were being  completed through the Ex                                                                    
Parte  process. She  explained that  like  any new  process,                                                                    
there were  some bumps  that needed to  be worked  out along                                                                    
the way. In the fall of  2023, CMS discovered that there was                                                                    
a   higher  than   anticipated   percentage  of   procedural                                                                    
disenrollments occurring across the  nation. There were over                                                                    
23  states  that  identified  an  error  in  the  procedural                                                                    
disenrollment   system,  including   Alaska.  In   response,                                                                    
procedural  disenrollments were  paused  and DPA  reexamined                                                                    
all  of the  cases in  the state  that had  potentially been                                                                    
impacted. The  state was working  with new partners  to help                                                                    
it address  the error in  the system and determine  if there                                                                    
was a  way to  increase the number  of individuals  who were                                                                    
being  automatically renewed.  The changes  would likely  be                                                                    
rolled  out within  the next  six months.  The division  was                                                                    
continuing  to process  redeterminations, but  disenrollment                                                                    
was being suspended until the error could be fixed.                                                                             
                                                                                                                                
2:33:29 PM                                                                                                                    
                                                                                                                                
Representative  Galvin referred  to  slide 7  and asked  for                                                                    
more information  about the increase  in "other"  funds from                                                                    
the FY  23 actuals to  the FY  24 management plan.  She also                                                                    
requested more information about  the automated process that                                                                    
had been  put into place.  She had heard from  families that                                                                    
accessing  the online  resources was  difficult due  to weak                                                                    
broadband and  there were many  families who  struggled with                                                                    
language barriers.                                                                                                              
                                                                                                                                
Ms.  Stern responded  that  the  "other" category  consisted                                                                    
primarily  of  statutory  designated  program  receipts  and                                                                    
agency  receipts,  which  were   tied  to  the  reimbursable                                                                    
service  agreements  with  other  agencies  in  addition  to                                                                    
reclaiming fees  for providing emergency  medical transport.                                                                    
The FY 24  management plan provided the  department with the                                                                    
authority to collect  the funds, but it  did not necessarily                                                                    
mean that the department would actually collect the funds.                                                                      
                                                                                                                                
Ms. Ricci added that the  department worked closely with its                                                                    
tribal  health  partners  in   order  to  improve  broadband                                                                    
access.  The partnership  allowed  the  department to  share                                                                    
information  about individuals  who might  need to  return a                                                                    
form  in  order  to  complete  their  redeterminations.  The                                                                    
strategy would ensure that tribal  health partners were able                                                                    
to see  which members  would be most  impacted on  a monthly                                                                    
basis.  Additionally,   Medicaid  redetermination  materials                                                                    
were available  online in  multiple languages  as well  as a                                                                    
language line  that individuals could  call to  receive help                                                                    
with language-related issues.                                                                                                   
                                                                                                                                
Representative   Galvin  clarified   that  she   was  mostly                                                                    
referring  to individuals  near  Anchorage  who were  having                                                                    
difficulty with reliable broadband.  Many people who she had                                                                    
heard  from were  immigrants and  would  not necessarily  be                                                                    
working  with  a tribal  organization.  She  thought it  was                                                                    
important to be mindful of the issue.                                                                                           
                                                                                                                                
2:37:14 PM                                                                                                                    
                                                                                                                                
Ms. Ricci  continued on slide  9 which included  a depiction                                                                    
of the  number of renewals  that had been  initiated through                                                                    
December  of  2023.  The slide  also  showed  the  scheduled                                                                    
redeterminations  through September  of 2024.  The scheduled                                                                    
redeterminations  were aspirational  in the  sense that  the                                                                    
allowance  of  additional  time   gave  the  department  the                                                                    
flexibility to help  manage its staff and  manage the volume                                                                    
of  redeterminations. She  expected that  the numbers  would                                                                    
change once  the actual number of  redeterminations had been                                                                    
initiated.                                                                                                                      
                                                                                                                                
Ms. Stern continued on slide  10 and detailed the budget for                                                                    
the Division  of Healthcare Services  (DHS). For FY  25, the                                                                    
governor's  proposed  budget  was  $23.6  million  in  total                                                                    
funds, which was a slight  increase of about $1 million from                                                                    
FY 24  that was  mainly due to  the union  negotiated salary                                                                    
increases.                                                                                                                      
                                                                                                                                
Ms. Ricci remarked that DHS  was the "heart" of the Medicaid                                                                    
program and  the division performed  a number  of activities                                                                    
that were  essential to Medicaid.  She noted that DHS  had a                                                                    
small team and  a relatively small budget.  She continued to                                                                    
slide 11  and relayed that one  of the other areas  of focus                                                                    
for  DHS  was how  to  spend  the  general fund  dollars  as                                                                    
effectively   as  possible.   She  highlighted   the  tribal                                                                    
reclaiming general  fund savings listed on  the slide, which                                                                    
was  made  available  to  states beginning  in  FY  17.  The                                                                    
division was able to increase  the tribal reclaiming general                                                                    
fund savings from $34 million in  FY 17 to $124.5 million in                                                                    
savings in  FY 23.  The type  of savings  seen on  the slide                                                                    
helped  mitigate the  amount of  general  fund dollars  that                                                                    
were  paying  into  the  Medicaid   program  to  support  an                                                                    
increase in Medicaid recipients.                                                                                                
                                                                                                                                
Ms.  Ricci continued  that  another area  in  which DHS  was                                                                    
focused  was related  to the  increased savings  in pharmacy                                                                    
cost and drug  rebate recoveries. There was a  total of over                                                                    
$700 million in  drug rebate recoveries had  been secured by                                                                    
DHS over  the past  six years. Combined  with the  over $500                                                                    
million in  savings for tribal reclaiming,  the division had                                                                    
secured over $1 billion in savings since FY 17.                                                                                 
                                                                                                                                
Representative Ortiz  asked how the pharmacy  rebate process                                                                    
worked. He asked who was receiving the rebates.                                                                                 
                                                                                                                                
Ms.  Ricci responded  that the  pharmacy  rebate system  was                                                                    
highly complex but she could  offer a high level overview of                                                                    
the  process.  In  general,  a   pharmacy  rebate  could  be                                                                    
considered controversial,  but in the context  of a Medicaid                                                                    
rebate  it was  less  controversial because  it allowed  the                                                                    
state to  leverage additional funds from  the pharmaceutical                                                                    
companies in alinement with the  federal government based on                                                                    
the   prescription  of   different   types  of   medication.                                                                    
Additionally, there was a preferred  drug list which allowed                                                                    
for more opportunities for rebates  that were available from                                                                    
the  pharmaceutical manufacturers  and would  be distributed                                                                    
to states and to the federal government.                                                                                        
                                                                                                                                
2:43:02 PM                                                                                                                    
                                                                                                                                
Representative  Hannan  asked  for more  details  on  tribal                                                                    
reclaiming.  She assumed  that  tribal  citizens from  other                                                                    
states  might not  be covered  under Alaska's  tribal health                                                                    
partners.  She  asked  if there  was  reclaiming  for  other                                                                    
dependents  of   federal  programs  such  as   for  military                                                                    
dependents who received services through state Medicaid.                                                                        
                                                                                                                                
Ms.  Ricci responded  that tribal  reclaiming described  the                                                                    
process  under which  the state  could  receive 100  percent                                                                    
federal  funding for  services provided  to individuals  who                                                                    
were  tribal  members  and were  receiving  services  either                                                                    
directly through  a tribal  health organization,  or through                                                                    
another entity that had not  established a documentable care                                                                    
agreement.  The   process  began  in  2016   and  was  still                                                                    
considered   relatively  new.   She  was   not  certain   if                                                                    
individuals  from  other states  would  be  covered and  she                                                                    
would  follow   up  with  Representative  Hannan   with  the                                                                    
information.                                                                                                                    
                                                                                                                                
Ms.  Ricci  noted that  one  of  the  reasons there  was  an                                                                    
increase  in tribal  reclaiming  as noted  on  slide 11  was                                                                    
because DHS  was always looking  to identify areas  in which                                                                    
individuals were  receiving services that could  be eligible                                                                    
for 100  percent federal  funds, but there  might not  be an                                                                    
established  care agreement.  For  example,  there had  been                                                                    
some individuals with high-cost  and intensive needs who had                                                                    
sought care outside  of the state. She relayed  that DHS had                                                                    
established  an  agreement   that  would  allow  individuals                                                                    
receiving care outside  of the state to  receive 100 percent                                                                    
federal funding.  She explained  that DHS had  other methods                                                                    
for savings not  included in the presentation,  such as fair                                                                    
party  liability  payments,  which  involved  DHS  examining                                                                    
whether  there were  individuals who  would be  eligible for                                                                    
other  primary health  insurances that  would typically  pay                                                                    
before Medicaid.                                                                                                                
                                                                                                                                
2:46:13 PM                                                                                                                    
                                                                                                                                
Representative   Stapp  thanked   the  department   for  its                                                                    
dedication  to progress.  He asked  if the  department could                                                                    
discuss the progress of the Office of Health Savings (OHS).                                                                     
                                                                                                                                
Ms. Ricci  acknowledged that the presentation  had been less                                                                    
focused  on the  upcoming  reduction in  federal funds.  The                                                                    
department had  engaged Evergreen  Economics to work  on the                                                                    
state's  Medicaid  forecast,   which  showed  the  projected                                                                    
effects of the reduction in  federal funding on the Medicaid                                                                    
program. She  relayed that the  goal was for  the department                                                                    
to be  forward-thinking and everyone agreed  that more money                                                                    
should be spent on primary care.  She noted that it was also                                                                    
important to  leverage the  existing opportunities  that the                                                                    
department already had and find  more opportunities to bring                                                                    
money  back  to  the  state.  The OHS  was  focused  on  how                                                                    
existing  savings could  be expanded  upon  and on  ensuring                                                                    
that current spending would contribute to future goals.                                                                         
                                                                                                                                
Representative  Josephson recalled  that  over one-third  of                                                                    
Alaskans  were on  Medicaid during  the  pandemic. He  asked                                                                    
whether   the   department   considered   the   impacts   of                                                                    
disenrolling   individuals   from    Medicaid   during   the                                                                    
redetermination process.                                                                                                        
                                                                                                                                
Ms.  Ricci responded  that the  department  had dedicated  a                                                                    
significant  amount  of time  to  trying  to determine  what                                                                    
redeterminations would  look like for Alaskans.  She relayed                                                                    
that  there was  a  natural churn  in Medicaid  enrollments.                                                                    
There were a  number of individuals who  were disenrolled in                                                                    
the summer of 2023 that  were currently reenrolling into the                                                                    
program,  and the  benefits were  provided retroactively  to                                                                    
the time  at which  the individuals were  first disenrolled.                                                                    
The  impacts   were  yet  to  be   determined  because  many                                                                    
individuals  who  had  been disenrolled  for  a  variety  of                                                                    
reasons were being  retroactively reenrolled. The department                                                                    
was monitoring  how many individuals who  were retroactively                                                                    
reenrolled had used  Medicaid services and how  many had not                                                                    
used the services. There could  be many individuals who were                                                                    
no  longer eligible  for Medicaid;  however, the  ineligible                                                                    
individuals  were not  necessarily using  Medicaid services.                                                                    
Anecdotally, individuals  who had not reenrolled  had a much                                                                    
lower level of spending than those who had reenrolled.                                                                          
                                                                                                                                
2:52:39 PM                                                                                                                    
                                                                                                                                
Co-Chair  Johnson  asked  for  more  information  about  the                                                                    
cyberattack and how it had impacted the department.                                                                             
                                                                                                                                
Ms. Hedberg  replied that  fortunately, she  had not  had to                                                                    
think about the cyberattack for  a long period of time. When                                                                    
she started working  at the department in  November of 2022,                                                                    
the  cyberattack was  a  major  focus. The  IT  staff had  a                                                                    
matrix of  the systems  that needed to  come back  online in                                                                    
the aftermath of  the attack and all systems  had since come                                                                    
back online.  There was  still some cleanup  to do,  but the                                                                    
major impacts of the attack were no longer present.                                                                             
                                                                                                                                
Co-Chair Johnson noted that the  department was also willing                                                                    
to take questions outside of the meeting.                                                                                       
                                                                                                                                
Representative Stapp  asked for  more information  about the                                                                    
Medicaid redetermination process.  He asked for confirmation                                                                    
that individuals  who were  disenrolled from  Medicaid would                                                                    
be pointed towards other health care resources.                                                                                 
                                                                                                                                
Ms. Ricci replied that it  was difficult to discern how many                                                                    
individuals had disenrolled permanently  because there was a                                                                    
period of  time during which individuals  could reenroll and                                                                    
retroactively  receive  services.  The data  was  constantly                                                                    
changing.   When   an   individual  was   disenrolled,   the                                                                    
individual  was automatically  transferred to  the Federally                                                                    
Facilitated  Marketplace (FFM)  and  could receive  coverage                                                                    
through  the  marketplace.  There  were  also  a  number  of                                                                    
individuals  who had  moved out  of the  state or  had other                                                                    
employer-sponsored health insurance.                                                                                            
                                                                                                                                
Representative  Stapp asked  if  the disenrolled  individual                                                                    
would  automatically  have  a   qualifying  event  for  open                                                                    
enrollment  and would  therefore not  experience a  lapse in                                                                    
coverage.                                                                                                                       
                                                                                                                                
Ms. Ricci responded in the affirmative.                                                                                         
                                                                                                                                
2:57:58 PM                                                                                                                    
                                                                                                                                
Representative  Galvin asked  what  the state  was doing  to                                                                    
ensure that there  were enough care givers in  the state and                                                                    
that there  was sufficient  access to  health care.  She had                                                                    
heard that the vacancy rate  in the public health sector was                                                                    
very  high. She  asked what  was being  done to  ensure that                                                                    
qualified  health care  professionals  were being  recruited                                                                    
and retained.                                                                                                                   
                                                                                                                                
Ms.  Hedberg replied  that there  was a  program called  the                                                                    
Strengthening Healthcare Access  Recruitment Program (SHARP)                                                                    
that   supported  the   health   care   workforce  and   the                                                                    
recruitment  and  retention  of  health  care  workers.  She                                                                    
explained that SHARP  had a number of  contracts with health                                                                    
care  providers  across  the   state.  She  noted  that  the                                                                    
department  had seen  a  lot of  success  and utilized  many                                                                    
different  recruitment and  retention strategies.  She could                                                                    
follow  up   with  more   detailed  information   about  the                                                                    
strategies.                                                                                                                     
                                                                                                                                
Representative Galvin commented that  she would appreciate a                                                                    
follow up  and would  also like  more information  about the                                                                    
particular strategies utilized to  recruit and retain public                                                                    
health nurses.                                                                                                                  
                                                                                                                                
Representative  Tomaszewski thanked  the department  for its                                                                    
work. He  asked if there  were any individuals who  were not                                                                    
citizens of the U.S. who were collecting Medicaid benefits.                                                                     
                                                                                                                                
Ms.  Ricci  responded that  she  could  follow up  with  the                                                                    
specific eligibility  requirements. She noted that  proof of                                                                    
citizenship was part of the Medicaid application process.                                                                       
                                                                                                                                
Representative  Tomaszewski asked  if  there was  a way  for                                                                    
non-citizens to be in the Medicaid system.                                                                                      
                                                                                                                                
Ms. Ricci responded  that she could follow  up with specific                                                                    
details. She  thought that there  were ways  for individuals                                                                    
who had lived  in the U.S. for a certain  period of time and                                                                    
had a  particular status to  apply. She reiterated  that she                                                                    
would follow up to ensure  that she was not giving incorrect                                                                    
information.                                                                                                                    
                                                                                                                                
HB  268  was  HEARD  and   HELD  in  committee  for  further                                                                    
consideration.                                                                                                                  
                                                                                                                                
HB  270  was  HEARD  and   HELD  in  committee  for  further                                                                    
consideration.                                                                                                                  
                                                                                                                                
Co-Chair Johnson reviewed the agenda for the following                                                                          
day's meeting.                                                                                                                  
                                                                                                                                

Document Name Date/Time Subjects
HFIN - DOH FY 25 Budget Overview Final 2024.02.6.pdf HFIN 2/6/2024 1:30:00 PM
HFIN - DOH Response to Q Budget Overview 2-6 022624.pdf HFIN 2/6/2024 1:30:00 PM