HB 385: "An Act relating to multi-line telephone systems."
00 HOUSE BILL NO. 385 01 "An Act relating to multi-line telephone systems." 02 BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF ALASKA: 03 * Section 1. AS 29.35.134 is amended to read: 04 Sec. 29.35.134. Multi-line telephone systems. A municipality may by 05 ordinance elect to require an enhanced 911 system from a multi-line telephone system. 06 A municipality shall, unless provided otherwise by ordinance, require an 07 enhanced 911 system from a multi-line telephone system if, after January 1, 2019, 08 the system operator 09 (1) upgrades an existing multi-line telephone system; or 10 (2) installs a new multi-line telephone system. [A MULTI-LINE 11 TELEPHONE SYSTEM OPERATOR MUST ARRANGE TO UPDATE THE 12 AUTOMATIC LOCATION IDENTIFICATION DATABASE WITH AN 13 APPROPRIATE MASTER STREET ADDRESS GUIDE, VALID ADDRESS, AND 14 CALLBACK NUMBER FOR EACH MULTI-LINE TELEPHONE SYSTEM 15 TELEPHONE, SO THAT THE LOCATION INFORMATION SPECIFIES THE
01 EMERGENCY RESPONSE LOCATION OF THE CALLER. A MULTI-LINE 02 TELEPHONE SYSTEM OPERATOR IS CONSIDERED TO BE IN COMPLIANCE 03 WITH THIS SECTION WHEN THE MULTI-LINE TELEPHONE SYSTEM 04 COMPLIES WITH ENHANCED 911 GENERALLY ACCEPTED INDUSTRY 05 STANDARDS AS DEFINED BY THE REGULATORY COMMISSION OF 06 ALASKA. FOR PURPOSES OF THIS SECTION, 07 (1) "CALLBACK NUMBER" MEANS A NUMBER USED BY THE 08 PUBLIC SAFETY ANSWERING POINT TO RE-CONTACT THE LOCATION 09 FROM WHICH A 911 CALL IS PLACED; THE NUMBER MAY OR MAY NOT 10 BE THE NUMBER OF THE STATION USED TO ORIGINATE THE 911 CALL; 11 (2) "EMERGENCY RESPONSE LOCATION" MEANS THE 12 LOCATION TO WHICH A 911 EMERGENCY RESPONSE TEAM MAY BE 13 DISPATCHED THAT IS SPECIFIC ENOUGH TO PROVIDE A REASONABLE 14 OPPORTUNITY FOR THE EMERGENCY RESPONSE TEAM TO QUICKLY 15 LOCATE A CALLER ANYWHERE WITHIN IT; 16 (3) "MASTER STREET ADDRESS GUIDE" MEANS A 17 DATABASE OF FORMATTED STREET NAMES, NUMERICAL ADDRESSES 18 OR ADDRESS RANGES, AND OTHER PARAMETERS DEFINING VALID 19 LOCATIONS AND EMERGENCY SERVICES ZONES, AND THEIR 20 ASSOCIATED EMERGENCY SERVICES NUMBERS, THAT ENABLES THE 21 PROPER ROUTING AND RESPONSE TO 911 CALLS; 22 (4) "MULTI-LINE TELEPHONE SYSTEM" MEANS A SYSTEM 23 MADE UP OF COMMON CONTROL UNITS, TELEPHONE SETS, AND 24 CONTROL HARDWARE AND SOFTWARE, INCLUDING NETWORK AND 25 PREMISES BASED SYSTEMS SUCH AS CENTREX AND PBX, HYBRID, AND 26 KEY TELEPHONE SYSTEMS, AS CLASSIFIED BY THE FEDERAL 27 COMMUNICATIONS COMMISSION UNDER PART 68 REQUIREMENTS, AND 28 INCLUDING SYSTEMS OWNED OR LEASED BY GOVERNMENTAL 29 AGENCIES OR NONPROFIT ENTITIES, AS WELL AS FOR PROFIT ENTITIES; 30 (5) "MULTI-LINE TELEPHONE SYSTEM OPERATOR" MEANS 31 AN ENTITY THAT OWNS, LEASES, OR RENTS FROM A THIRD PARTY, AND
01 OPERATES A MULTI-LINE TELEPHONE SYSTEM THROUGH WHICH A 02 CALLER MAY PLACE A 911 CALL THROUGH A PUBLIC SWITCHED 03 NETWORK.] 04 * Sec. 2. AS 29.35.134 is amended by adding new subsections to read: 05 (b) A multi-line telephone system required under (a) of this section must allow 06 a caller to call 911 by dialing 911 directly without an additional code, digit, prefix, 07 postfix, or trunk-access code. The operator of a multi-line telephone system exempt 08 under (a) of this section that does not allow for direct 911 dialing shall post, in a 09 visible place not more than five feet from each telephone that is connected to the 10 multi-line telephone system, a notice that 11 (1) states that 911 services cannot be accessed by dialing 911 directly 12 on the telephone; 13 (2) indicates how a caller may access 911 services through the 14 telephone; 15 (3) is printed in contrasting colors in a bold font not smaller than 16 16 points; 17 (4) includes the following information, as applicable, about the 18 location of the telephone: 19 (A) the street address and business name; 20 (B) the office, unit, or building number; 21 (C) the room number or equivalent designation. 22 (c) A 911 call made using a multi-line telephone system required under (a) of 23 this section must provide to the public safety answering point receiving the call 24 verified automated number and location information for the call, including 25 (1) the street name, valid address, and business name, if applicable; 26 (2) the direct callback telephone number; 27 (3) the office, unit, or building number, as applicable; 28 (4) the room number or equivalent designation; 29 (5) if the multi-line telephone system operates for a building that has 30 more than one floor, the building floor; 31 (6) if the multi-line telephone system operates for more than one
01 building, 02 (A) the building number or equivalent designation; and 03 (B) the building floor. 04 (d) The operator of a multi-line telephone system required under (a) of this 05 section must ensure that the system has a location database that stores the information 06 required under (c) of this section and that the system is updated 07 (1) as soon as practicable after the system is installed; and 08 (2) within one business day after completion of any changes to the 09 physical characteristics of the facility where the system is used or changes to the 10 system, not including changes incurred during the installation of the system. 11 (e) Information in a location database created under (c) of this section 12 (1) is owned by the multi-line telephone system operator that supplied 13 the information; 14 (2) may not be required to be shared with another person, except as 15 required by law; and 16 (3) may not be used by a public safety answering point for any purpose 17 except to facilitate an emergency response to a 911 call. 18 (f) The Regulatory Commission of Alaska may adopt regulations to 19 implement and enforce this section. 20 (g) In this section, 21 (1) "multi-line telephone system" includes 22 (A) a network or premises-based telephone system 23 (i) installed at an end-use location that uses common 24 control units, common telephone, and common control hardware and 25 software to provide a connection to the public; 26 (ii) such as Centrex, Voice over Internet Protocol, and 27 PBX, Hybrid, and Key Telephone Systems, as classified by the Federal 28 Communications Commission under 47 C.F.R. 68 requirements; and 29 (B) systems owned or leased by government agencies and 30 nonprofit and for-profit entities; 31 (2) "multi-line telephone system operator" means an entity that owns,
01 leases, or rents from a third party, and operates a multi-line telephone system by which 02 a caller may place a 911 call through a public switched network.