Legislature(2023 - 2024)BUTROVICH 205

01/23/2023 01:30 PM Senate JUDICIARY

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Audio Topic
01:31:02 PM Start
01:32:01 PM Introductions and Committee Discussion of Judiciary Topics
01:40:06 PM SB38
02:14:14 PM Adjourn
* first hearing in first committee of referral
+ teleconferenced
= bill was previously heard/scheduled
+ Introductions and Committee Discussion of TELECONFERENCED
Judiciary Topics
*+ SB 38 INTERFERENCE WITH EMERGENCY SERVICES TELECONFERENCED
Heard & Held
-- Invited & Public Testimony --
Bills Previously Heard/Scheduled
          SB  38-INTERFERENCE WITH EMERGENCY SERVICES                                                                       
                                                                                                                                
1:40:06 PM                                                                                                                    
CHAIR CLAMAN  announced the consideration  of SENATE BILL  NO. 38                                                               
"An  Act establishing  the crime  of interference  with emergency                                                               
communications."                                                                                                                
                                                                                                                                
CHAIR CLAMAN  revealed that this was  the first hearing of  SB 38                                                               
in the Senate Judiciary Committee  and asked the bill sponsor and                                                               
staff to come forward, put their names on the record, and begin                                                                 
their remarks.                                                                                                                  
                                                                                                                                
1:40:42 PM                                                                                                                    
SENATOR DAVID WILSON, District N, Alaska State Legislature,                                                                     
Juneau, Alaska, sponsor of SB 38 paraphrased the following                                                                      
Sponsor Statement:                                                                                                              
                                                                                                                                
[Original punctuation provided.]                                                                                                
                                                                                                                                
                       SPONSOR STATEMENT                                                                                        
                                                                                                                                
     Senate Bill 38 establishes  the offense of interference                                                                    
     with  emergency  communications.   This  statute  would                                                                    
     apply  when a  person:  repeatedly makes  911 calls  to                                                                    
     report something  they know has already  been reported,                                                                    
     repeatedly  calls 911  when there  is no  emergency, or                                                                    
     harasses or threatens a 911 operator.                                                                                      
                                                                                                                                
     Interference  with  emergency   communications  --  the                                                                    
     misuse, abuse,  and disruption of 911  dispatch centers                                                                    
     --  is a  problem that  severely impacts  public safety                                                                    
     and emergency  response by  delaying responses  to real                                                                    
     emergencies.  It  is   prevalent  at  dispatch  centers                                                                    
     across Alaska and must be addressed.                                                                                       
                                                                                                                                
     During these disruptive  events, other urgent emergency                                                                    
     calls  must  be  placed  on hold  or  delayed  to  meet                                                                    
     standards; industry  standards are  that all  911 calls                                                                    
     must  be answered  within 15-20  seconds. A  dispatcher                                                                    
     could  be required  to place  the parent  of a  choking                                                                    
     child  on   hold  to  answer  repeated   calls  from  a                                                                    
     harassing individual  who is  not in need  of emergency                                                                    
     services,  delaying   necessary  life-saving  measures.                                                                    
     Under the language in the  bill, that harasser could be                                                                    
     charged.  Currently,  state  statute does  not  address                                                                    
     harassing  behavior specific  to 911  dispatch centers,                                                                    
     nor does  it give law enforcement  adequate recourse to                                                                    
     stop the behavior.                                                                                                         
                                                                                                                                
     This  problem is  not unique  to  Alaska. Other  states                                                                    
     have developed legislation  that makes interfering with                                                                    
     emergency  communications  an   arrestable  offense  --                                                                    
     which   is  the   most  effective   way  to   stop  the                                                                    
     interference -- thus  allowing 911 telecommunicators to                                                                    
     focus on legitimate emergencies.                                                                                           
                                                                                                                                
     Please contact Jasmin Martin in  my office at (907)465-                                                                    
     8165 or  by email  at [email protected]  for more                                                                    
     information.  I respectfully  ask for  your support  of                                                                    
     this legislation.                                                                                                          
                                                                                                                                
1:44:09 PM                                                                                                                    
JASMIN MARTIN, Staff, Senator David Wilson, Alaska State                                                                        
Legislature, Juneau, Alaska, presented the Sectional Analysis                                                                   
for SB 38 into the record:                                                                                                      
                                                                                                                                
[Original punctuation provided.]                                                                                                
                                                                                                                                
                       Sectional Analysis                                                                                     
                      Senate Bill 38 v. A                                                                                     
      "An Act establishing the crime of interference with                                                                     
     emergency communications."                                                                                               
                                                                                                                              
   Section 1: Adds a new section (.785. Interference with                                                                     
   emergency communications) to AS 11.56. (Criminal Law, 56.                                                                  
   Offenses Against Public Administration).                                                                                   
   (a) Establishes that a person commits a crime of                                                                             
     interference with emergency communication when they:                                                                       
         (1) Call 911 to elicit a first responder response                                                                      
            for a previously reported incident when there                                                                       
            has been no change in circumstances, and they                                                                       
            have been instructed to stop calling                                                                                
         (2) Make repeated 911 calls when there is no                                                                           
            emergency.                                                                                                          
        (3) Threaten 911 operator during a call to 911.                                                                         
   (b) Defines:  "emergency    communication,"    "emergency                                                                    
      communication center," and "emergency communication                                                                       
     worker."                                                                                                                   
   (c) Establishes that this crime is a class B misdemeanor.                                                                    
                                                                                                                                
   Section 2: Adds a section to uncodified law that                                                                           
   specifies that this act is not applicable to offenses                                                                        
   committed prior to this legislation.                                                                                         
                                                                                                                                
1:45:05 PM                                                                                                                    
SENATOR WILSON indicated invited testifiers were standing by                                                                    
online.                                                                                                                         
                                                                                                                                
1:45:29 PM                                                                                                                    
JASMIN MARTIN presented a brief audio recording exemplifying                                                                    
harassment in an emergency call.                                                                                                
                                                                                                                                
1:46:21 PM                                                                                                                    
CHAIR CLAMAN introduced Mr. Jacob Butcher for invited testimony.                                                                
                                                                                                                                
1:46:36 PM                                                                                                                    
JACOB   BUTCHER,   Communications  Manager,   Mat-Com   Dispatch,                                                               
Wasilla,   Alaska,  provided   invited  testimony   and  answered                                                               
questions in  support of SB 38.  He informed that he  served as a                                                               
911  telecommunicator  for  nearly  17  years  in  South  Central                                                               
Alaska.  He had  answered countless  emergency help  requests and                                                               
helped many people with various  emergencies. Every call to a 911                                                               
dispatch  center  was  answered   efficiently  to  determine  the                                                               
validity  of  the  reported emergency.  Non-emergent  calls  were                                                               
handled with  grace and efficiency and  redirected to appropriate                                                               
resources.  He  highlighted  some cases  where  explanations  and                                                               
education   could  not   surmount   the   disruption  caused   by                                                               
intentionally false,  disorderly and  harassing calls to  the 911                                                               
center. Computerized  call spoofing allowed false  emergencies to                                                               
be reported.  These types of  calls required  appropriate vetting                                                               
to ensure  that the reported  incident was false. The  calls tied                                                               
up  resources from  Mat-Com Dispatch,  the  Department of  Public                                                               
Safety (DPS), Anchorage police, fire departments and others.                                                                    
                                                                                                                                
MR.  JACOB  BUTCHER  continued   to  say  that  Mat-Com  Dispatch                                                               
recalled  an   incident  where   a  community   member  expressed                                                               
discontent by dialing  the emergency number over 80  times in one                                                               
day  only  to   unleash  a  profane  and   insulting  barrage  of                                                               
expressions  to the  telecommunicators before  hanging up.  Staff                                                               
was  asked  to  sift  through  the  calls  to  provide  emergency                                                               
assistance for true emergencies. He  stated that SB 38 provides a                                                               
mechanism  in  which  law  enforcement  could  react  swiftly  to                                                               
resolve  these disruptions  to Alaska's  essential public  safety                                                               
infrastructure.                                                                                                                 
                                                                                                                                
1:49:46 PM                                                                                                                    
JOEL  BUTCHER, Alaska  President,  Association  of Public  Safety                                                               
Communication   Officials   (APCO)/National   Emergency   Numbers                                                               
Association, Alaska,  Palmer, Alaska, provided  invited testimony                                                               
and answered questions in support of  SB 38. He noted the absence                                                               
of  a state  statute  that criminalizes  the  reporting of  false                                                               
emergencies  to 911  emergency  communications. This  legislation                                                               
does not  pertain to an  error, but rather gives  dispatchers the                                                               
ability to cite a statute  and warn those calling with fraudulent                                                               
emergency requests.                                                                                                             
                                                                                                                                
1:51:14 PM                                                                                                                    
CHAIR CLAMAN asked Mr. Joel  Butcher about his knowledge of other                                                               
states  enacting similar  laws. He  wondered how  the legislation                                                               
enacted in  other states aided those  dispatchers with harassment                                                               
calls.                                                                                                                          
                                                                                                                                
1:51:29 PM                                                                                                                    
MR.  JOEL BUTCHER  stated his  belief that  23 states  had passed                                                               
similar legislation.  Those pieces  of legislation  helped inform                                                               
the language displayed  in SB 38. He was unsure  about the effect                                                               
of the legislation on prosecution rates in those other states.                                                                  
                                                                                                                                
1:52:21 PM                                                                                                                    
JAMES  COCKRELL,  Commissioner,   Department  of  Public  Safety,                                                               
Anchorage,  Alaska,  provided   invited  testimony  and  answered                                                               
questions in  support of SB  38. He declared that  the Department                                                               
of Public Safety (DPS) supported  this bill. He stressed the need                                                               
for  a mechanism  to  prevent  abuse of  the  911 emergency  call                                                               
service.  He noted  that social  media heightened  the number  of                                                               
problematic calls. He concluded  that DPS required legislation to                                                               
hold  people  accountable  for  fraudulent  behavior  that  could                                                               
hamper an effort to help with a true life-threatening emergency.                                                                
                                                                                                                                
1:54:51 PM                                                                                                                    
SENATOR KAUFMAN  asked Commissioner  Cockrell what  percentage of                                                               
dispatcher time is consumed by disruptive 911 calls.                                                                            
                                                                                                                                
1:55:08 PM                                                                                                                    
COMMISSIONER COCKRELL  answered that he  did not have  a specific                                                               
time  percentage  but  noted  that  these  fraudulent  calls  can                                                               
complicate efforts  to provide  public safety  interventions when                                                               
needed.                                                                                                                         
                                                                                                                                
1:55:48 PM                                                                                                                    
SENATOR  GIESSEL   asked  whether   there  was  a   provision  to                                                               
accommodate  callers with  mental  health/impairment issues.  She                                                               
shared a  personal story  related to dementia  and her  mother in                                                               
Fairbanks.                                                                                                                      
                                                                                                                                
COMMISSIONER  COCKRELL   deferred  to   the  sponsor   to  answer                                                               
questions pertaining to specific provisions  in the bill. He said                                                               
that the purpose  of SB 38 is not to  target people with dementia                                                               
or mental health issues.                                                                                                        
                                                                                                                                
1:59:06 PM                                                                                                                    
CHAIR CLAMAN said  he understood that the proposed  law would act                                                               
as a warning rather than an act of prosecution.                                                                                 
                                                                                                                                
COMMISSIONER COCKRELL concurred and stated  that SB 38 provided a                                                               
deterrent to the disruptive behavior.                                                                                           
                                                                                                                                
1:59:42 PM                                                                                                                    
SENATOR KAUFMAN  wondered about  the routing  and logging  of 911                                                               
calls. He  supposed that  warnings would  be recorded  and logged                                                               
appropriately.                                                                                                                  
                                                                                                                                
2:00:08 PM                                                                                                                    
SENATOR WILSON deferred the question to Mr. Jacob Butcher.                                                                      
                                                                                                                                
2:00:24 PM                                                                                                                    
MR. JACOB  BUTCHER replied that  the routing  technology directed                                                               
calls  to the  responsible communication  center. He  stated that                                                               
misrouted or overflow calls occurred infrequently.                                                                              
                                                                                                                                
2:01:05 PM                                                                                                                    
CHAIR CLAMAN asked Senator Kaufman to clarify his question.                                                                     
                                                                                                                                
2:01:11 PM                                                                                                                    
SENATOR KAUFMAN  asked if  the system  would communicate  or flag                                                               
nuisance callers.                                                                                                               
                                                                                                                                
MR. JACOB  BUTCHER replied that various  technological tools were                                                               
in place to flag those who were making multiple calls.                                                                          
                                                                                                                                
2:02:15 PM                                                                                                                    
CHAIR CLAMAN opened  public testimony on SB 38;  finding none, he                                                               
closed public testimony.                                                                                                        
                                                                                                                                
2:03:10 PM                                                                                                                    
SENATOR  KIEHL asked  two  questions  of the  bill  sponsor on  a                                                               
broader issue  of callers suffering from  mental health response.                                                               
He relayed  that the  state lacked  adequate resources  and first                                                               
responders.  He  wondered  about  alternatives  to  the  criminal                                                               
approach  for   those  calls  from  people   with  mental  health                                                               
challenges  who  might  unknowingly   abuse  the  emergency  call                                                               
systems.                                                                                                                        
                                                                                                                                
2:03:58 PM                                                                                                                    
SENATOR WILSON  responded that  his office  thoroughly researched                                                               
the  issue.  He brought  up  past  meetings  in the  House  State                                                               
Affairs  Committee. He  pointed to  the  passage of  HB 172  last                                                               
session. The  intent of the  legislation is to provide  tools for                                                               
first   responders   including   a   crisis   mobilization   team                                                               
assessment.                                                                                                                     
                                                                                                                                
2:06:37 PM                                                                                                                    
SENATOR  KIEHL  asked a  technical  question  regarding the  bill                                                               
language.  He wondered  about harassment  language  and the  word                                                               
"threatens".                                                                                                                    
                                                                                                                                
2:07:26 PM                                                                                                                    
JASMIN   MARTIN  requested   an  opportunity   to  discuss   past                                                               
legislation.                                                                                                                    
                                                                                                                                
2:08:14 PM                                                                                                                    
CHAIR  CLAMAN  agreed  that  the   information  was  helpful  and                                                               
appropriate.                                                                                                                    
                                                                                                                                
JASMIN  MARTIN  stated that  SB  38  builds on  previously  heard                                                               
legislation.  The  language  in   the  proposed  legislation  was                                                               
similar  to  that  of  last  session.  The  language  related  to                                                               
harassment was  changed last year following  some criticism about                                                               
its broad nature.                                                                                                               
                                                                                                                                
2:09:05 PM                                                                                                                    
CHAIR   CLAMAN  recalled   discussion   related  to   misdemeanor                                                               
language.                                                                                                                       
                                                                                                                                
2:09:43 PM                                                                                                                    
JASMIN  MARTIN  responded  that  changes  were  made  related  to                                                               
misdemeanor  and felony  language. She  recalled various  changes                                                               
during the committee process last year.                                                                                         
                                                                                                                                
2:10:50 PM                                                                                                                    
SENATOR WILSON clarified the intent  of those laws was to provide                                                               
a  deterrent  that  might  prevent  the  abusive  and  disruptive                                                               
fraudulent calls.  The legislation  would allow  first responders                                                               
to efficiently preform their public safety duties.                                                                              
                                                                                                                                
2:12:40 PM                                                                                                                    
CHAIR CLAMAN pointed to class  C felonies and terrorist calls. He                                                               
noted that other options existed  in the criminal code to address                                                               
these serious crimes.                                                                                                           
                                                                                                                                
2:12:58 PM                                                                                                                    
SENATOR WILSON agreed,  but pointed out that the  current law did                                                               
not have clear definitions or tools related to harassing calls.                                                                 
                                                                                                                                
2:13:54 PM                                                                                                                    
CHAIR CLAMAN held SB 38 in committee.                                                                                           

Document Name Date/Time Subjects
SB 38 version A 1.18.2023.PDF SJUD 1/23/2023 1:30:00 PM
SJUD 1/30/2023 1:30:00 PM
SB 38
SB 38 Sponsor Statement version A 1.17.2023.pdf SJUD 1/23/2023 1:30:00 PM
SJUD 1/30/2023 1:30:00 PM
SB 38
SB 38 Sectional Analysis version A 1.17.2023.pdf SJUD 1/23/2023 1:30:00 PM
SJUD 1/30/2023 1:30:00 PM
SB 38
SB 38 Letters of Support as of 1.23.2023.pdf SJUD 1/23/2023 1:30:00 PM
SJUD 1/30/2023 1:30:00 PM
SB 38
SB 38 Fiscal Note DOA-OPA 1.22.2023.pdf SJUD 1/23/2023 1:30:00 PM
SJUD 1/30/2023 1:30:00 PM
SB 38
SB 38 Fiscal Note DOA-PDA 1.22.2023.pdf SJUD 1/23/2023 1:30:00 PM
SJUD 1/30/2023 1:30:00 PM
SB 38
SB 38 Fiscal Note DOC-IDO 1.20.2023.pdf SJUD 1/23/2023 1:30:00 PM
SJUD 1/30/2023 1:30:00 PM
SB 38
SB 38 Fiscal Note LAW-CJL 1.20.2023.pdf SJUD 1/23/2023 1:30:00 PM
SJUD 1/30/2023 1:30:00 PM
SB 38
SB 38 Fiscal Note DPS-DET 1.20.2023.pdf SJUD 1/23/2023 1:30:00 PM
SJUD 1/30/2023 1:30:00 PM
SB 38