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CSSB 217(FIN): "An Act establishing procedures and guidelines for auditing pharmacy records; and providing for an effective date."

00 CS FOR SENATE BILL NO. 217(FIN) 01 "An Act establishing procedures and guidelines for auditing pharmacy records; and 02 providing for an effective date." 03 BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF ALASKA: 04 * Section 1. The uncodified law of the State of Alaska is amended by adding a new section 05 to read: 06 INTENT. This Act is intended to establish standards for an audit of pharmacy records 07 carried out by an insurer, a managed care company, a third-party payor, a pharmacy benefits 08 manager, a health plan administered by the state, or any entity that represents such companies. 09 * Sec. 2. AS 08.80 is amended by adding a new section to read: 10 Sec. 08.80.477. Pharmacy audits. (a) When an audit of the records of a 11 pharmacy licensed in this state is conducted by an insurer, managed care company, 12 hospital or medical service corporation, third-party payor, or pharmacy benefits 13 manager, 14 (1) for each audit cycle, the auditor shall provide the pharmacy or

01 pharmacist with notice of the audit at least two weeks before conducting the initial on- 02 site audit; 03 (2) unless the pharmacy and the auditor agree otherwise, the audit may 04 not be scheduled to occur during the first seven business days of a month because of 05 the high volume of prescriptions that are filled during that time; 06 (3) an insurer, managed care company, hospital or medical service 07 corporation, third-party payor, or pharmacy benefits manager may not conduct an 08 audit within 90 days after an audit in which no errors were found; in this paragraph, 09 "error" does not mean a clerical error, record keeping error, or typographical error; 10 (4) the audit of a claim shall occur within two years after the date the 11 claim was submitted; 12 (5) if the audit involves clinical or professional judgment, the audit 13 must be conducted by or in consultation with a pharmacist licensed in this or another 14 state; 15 (6) each pharmacy shall be audited using the same standards and 16 parameters as other similarly situated pharmacies; 17 (7) an auditor may not use the accounting practice of extrapolation to 18 establish an overpayment or underpayment or for calculating recoupment or penalties; 19 (8) a finding of overpayment or underpayment by the auditor must be 20 based on an actual overpayment or underpayment and may not be based on a 21 projection based on the number of patients served who have a similar diagnosis or on 22 the number of similar orders or refills for similar drugs; 23 (9) calculations of overpayment by an auditor may not include 24 dispensing fees unless a prescription was not dispensed, a physician denied 25 authorization to dispense the prescription, or the dispensing violated a term of a 26 contract; 27 (10) an auditor may not assess a charge-back, recoupment, or other 28 penalty against a pharmacy solely because a prescription is mailed or delivered at the 29 request of a patient as part of a routine business practice of the pharmacy; 30 (11) to the extent that an audit finds clerical or record keeping errors in 31 a required document or record, the pharmacy may not be subject to recoupment unless

01 the clerical or record keeping error results in actual financial harm to an insurer, 02 managed care company, hospital or medical services corporation, third-party payor, 03 pharmacy benefits manager, or a customer; 04 (12) the preliminary audit report must be delivered to the pharmacy 05 within 120 days after the completion of the audit; 06 (13) interest may not accrue from the date of completion of the audit to 07 the delivery date of the preliminary audit report, unless an auditor finds proof of intent 08 to commit fraud; 09 (14) a pharmacy shall be allowed at least 30 days following receipt of 10 a preliminary audit report to produce documentation to address a discrepancy found 11 during the audit; a pharmacy may use any record, including the records of a hospital, 12 physician, or other health care provider, or other written or electronic record to 13 validate a pharmacy record; 14 (15) the insurer, managed care company, hospital or medical service 15 corporation, third-party payor, or pharmacy benefits manager shall establish a written 16 appeal process by which a pharmacy may appeal an unfavorable preliminary or final 17 audit report; 18 (16) the final audit report must be delivered to the pharmacy within 90 19 days after receipt of the preliminary audit report or final appeal; 20 (17) the auditor may not receive compensation based on the percentage 21 of the amount recovered by the auditor; 22 (18) the auditor shall provide a copy of the final report to a health 23 benefit plan sponsor affected by the audit; 24 (19) patient information accessed in the course of an audit is 25 confidential and may not be used for marketing purposes. 26 (b) This section does not apply to 27 (1) a criminal investigation; or 28 (2) state Medicaid programs. 29 (c) In this section, "health benefit plan" has the meaning given in 30 AS 21.54.500. 31 * Sec. 3. The uncodified law of the State of Alaska is amended by adding a new section to

01 read: 02 APPLICABILITY. This Act applies to pharmacy audits conducted after the effective 03 date of this Act. 04 * Sec. 4. This Act takes effect January 1, 2013.